Remote Fitness Equipment Support Specialist

ForgeFit; Edmonton; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading fitness equipment supplier is seeking a Remote Customer Service Specialist to enhance customer experience. You will aid in inquiries, orders, and troubleshooting, ensuring satisfaction and efficiency. Ideal candidates have a passion for customer service, strong communication skills, and a willingness to learn about fitness equipment. This role offers competitive pay, comprehensive benefits, and supports a flexible work environment.

Benefits

Competitive hourly pay

Comprehensive health benefits

100% remote work

Ongoing training opportunities

Qualifications

• 1+ years experience in customer service or support role.
• Strong communication and problem-solving skills required.
• Organizational skills essential for managing multiple priorities.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Help customers with orders, shipping questions, product details.
• Track and resolve issues by collaborating with internal teams.

Skills

Customer service experience

Communication skills

Problem-solving skills

Organizational skills

Familiarity with CRM tools

Job description

A leading fitness equipment supplier is seeking a Remote Customer Service Specialist to enhance customer experience. You will aid in inquiries, orders, and troubleshooting, ensuring satisfaction and efficiency. Ideal candidates have a passion for customer service, strong communication skills, and a willingness to learn about fitness equipment. This role offers competitive pay, comprehensive benefits, and supports a flexible work environment.