A leading financial services provider is seeking a High Value at Risk Collection Agent for a remote position in British Columbia. The role involves negotiating solutions for high-risk accounts while ensuring compliance with Canadian laws. Ideal candidates will have strong communication, negotiation, and conflict resolution skills. This position offers a flexible work schedule and the opportunity to grow within a supportive environment. A competitive salary range is provided based on experience and qualifications.
Leistungen
Health insurance
Tuition reimbursement
Retirement savings plans
Flexible work schedule
Qualifikationen
Extensive knowledge of BMO Retail lending products and procedures related to collections.
Strong problem solving, communication and conflict management skills.
Ability to apply diverse collection principles.
Aufgaben
Negotiate amicable solutions using debt collection practices.
Educate customers on their contractual obligations.
Address customer inquiries and manage escalations.
Kenntnisse
Negotiation skills
Analytical skills
Communication skills
Problem solving
Conflict management
Ausbildung
Knowledge of Canadian Privacy and Collection laws
Understanding of debt collection practices
Tools
Microsoft Office
BMO Collection Systems
Jobbeschreibung
A leading financial services provider is seeking a High Value at Risk Collection Agent for a remote position in British Columbia. The role involves negotiating solutions for high-risk accounts while ensuring compliance with Canadian laws. Ideal candidates will have strong communication, negotiation, and conflict resolution skills. This position offers a flexible work schedule and the opportunity to grow within a supportive environment. A competitive salary range is provided based on experience and qualifications.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.