Jobs in Brampton, Canada

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

We are seeking a Quality Assurance Auditor to ensure operational effectiveness, regulatory compliance, and continuous process improvement across medical records workflows. This role is critical to safeguarding patient information, ensuring adherence to HIPAA and regulatory standards, and supporting process enhancements that improve accuracy, efficiency, and compliance.

Work remotely from anywhere in the United States

• Audit & Quality Control: Review the accuracy of pended requests to confirm medical records in HealthSource are captured correctly.
• Audit & Quality Control: Perform quality checks to ensure compliance with HIPAA, state/federal laws, client-specific requirements, and invoicing standards.
• Audit & Quality Control: Identify workflow issues, error trends, and delays; recommend corrective actions to leadership.
• Audit & Quality Control: Conduct audits of request and fulfillment processes to verify adherence to Standard Operating Procedures (SOPs).
• Audit & Quality Control: Maintain thorough documentation of audit results, findings, and corrective actions.
• Audit & Quality Control: Stay up to date on laws, fee structures, and facility policies governing the release of information.
• Process Improvement: Recommend and assist with process enhancements to increase efficiency and accuracy.
• Process Improvement: Collaborate with training and operations teams to address recurring issues and contribute to updated training materials or job aids.
• Compliance Monitoring: Ensure all requests meet HIPAA, HITECH, and other applicable regulatory standards for handling and releasing Protected Health Information (PHI).
• Compliance Monitoring: Monitor adherence to client-specific service-level agreements (SLAs) and protocols.
• Training & Support: Provide feedback to team members based on audit outcomes.
• Training & Support: Support onboarding and ongoing QA training for new hires focused on documentation accuracy and compliance.
• Training & Support: Participate in required training sessions, staff meetings, and professional development activities.
• Training & Support: Participate in monthly interrater reliability training with the Quality Assurance Audit Manager and team.

In this role, you can expect to:

• Collaborate with the quality team and cross-functional partners in operations, compliance, training, and data.
• Conduct audits, capture results, and analyze trends.
• Report findings to the Quality Assurance Audit Manager and recommend improvements.
• Provide feedback and support to operational teams to ensure quality and compliance goals are met.

• Experience: Minimum 5 years in Release of Information (ROI) or health information operations (Datavant experience strongly preferred).
• Auditing Skills: 1+ years in quality assurance or auditing with proven ability to evaluate processes, identify gaps, and recommend solutions.
• Education: High school diploma required; Associate’s or Bachelor’s degree in Health Information Management, Healthcare Administration, or related field strongly preferred.
• Knowledge: In-depth understanding of HIPAA, PHI handling standards, and medical record confidentiality.
• Technical Skills: Proficiency in electronic health record (EHR) systems, request tracking tools, and Microsoft Office.
• Soft Skills: Strong attention to detail, excellent communication, organizational skills, and the ability to problem-solve in a fast-paced environment.
• Professionalism: Maintains confidentiality, strong rapport with colleagues, and forward-thinking approach to challenges.

Analytical Skills: Ability to analyze data and deliver actionable insights.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:

$21—$25 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (https://www.datavant.com/eeo-commitment-statement) . Know Your Rights (https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal) , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (https://peopleteam.datavant.com/portal/en/newticket?departmentId=248697000248790029&layoutId=248697000248795462) by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (https://app.tango.us/app/workflow/Greenhouse--Locating-Requisition-ID-2c7d618c8a8a423da4330ff12330695e) . Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy (https://www.datavant.com/privacy-policy) .