Senior Patient Access Services Representative (Remote)

Northwell Health; Village of Lake Success (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

A healthcare organization in New York is seeking candidates for a role that involves performing registration, insurance verification, and billing duties for both inpatient and outpatient services. Ideal candidates will have a High School Diploma and 3-5 years of relevant experience. Responsibilities include obtaining patient information, verifying insurance, and patient counseling. This position is essential for supporting access to medical services.

Qualifications

• 3-5 years of relevant experience required.
• Experience with Medicare/Medicaid is beneficial.

Responsibilities

• Performs admissions, registration, and scheduling activities.
• Verifies patient insurance coverage and documentation.
• Collects money due from patients at time of service.

Skills

Registration skills

Insurance verification

Patient counseling

Education

High School Diploma or equivalent

Job description

Overview

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

Job Responsibilities

• Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid;
• Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May preform billing, receivable and related functions.
• May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualifications

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member\'s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).