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Toronto-Based Principal CSE for Enterprise
Resumo da oferta
A global technology company is seeking a Principal Customer Success Executive in Toronto to enhance customer relationships and drive satisfaction. The role involves high-complexity transformations and close collaboration with executive leaders to ensure alignment with business strategies. Candidates must have over 15 years in account management or consulting, along with experience integrating AI into processes. This position requires a strong understanding of the ServiceNow platform and the ability to manage multiple client expectations effectively.
Qualificações
- Experience working with C-suite or executive level clients.
- Significant experience in project problem diagnosis and solution development.
- Strong understanding of ServiceNow platform and its applications.
Responsabilidades
- Lead high-complexity transformations for strategic customers.
- Identify professional services pipeline opportunities.
- Collaborate with Impact team members to create executive-ready narratives.
- Drive operational consistency and excellence.
Conhecimentos
Formação académica
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.