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Senior Customer Success Exec — Transformation Leader
Job summary
A leading cloud computing firm is seeking an experienced transformation leader in Ottawa. This position requires at least 15 years in client-facing roles, with significant experience collaborating with senior leaders. You will lead high-complexity transformations for major customers and identify opportunities for professional services. The role offers a competitive salary, remote work flexibility, and opportunities for advancement. Canadian citizenship or permanent residency is essential, along with Canadian Secret Security Clearance.
Benefits
Qualifications
- Minimum of 15 years in client-facing roles focused on account management, consulting, or transformation leadership.
- Canadian citizenship or permanent residency and reside in Ottawa or nearby area.
- Significant experience collaborating with senior IT and business leaders.
Responsibilities
- Lead high-complexity transformations for major customers.
- Identify professional services pipeline opportunities.
- Collaborate with Impact team members to create executive-ready narratives.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.