Information Technology jobs in Canada

Job Summary

Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

Job Description

What is the opportunity?

This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies complete knowledge, skills, and practices to perform assignments.

What will you do?

• Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.

• Ensuring the documentation and tracking of all shift turnover issues. Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.

• Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.

• Weekly pager rotation and monitoring production jobs

What you need to succeed?

Must-Have

• Strong hands-on experience with Natural/ADABAS technologies.

• Working experience with COBOL, Assembler, VSAM, CICS, JCL and Mainframe utilities (SORT, IDCAMS, FILEAID etc.)

• Experience with IDz, Natural-One, Job scheduling tools like Zeke.

• Experience in resolving complex technical issues and P1/P2 incidents. Providing support to end-users24/7.

• Perform data extracts, analysis and support ad hoc reporting requests.

• Handle FTP/SFTP file transfers, manage connectivity issues, troubleshoot for file transmission failures.

• Working knowledge in risk and compliance activities, server vulnerability remediation

• Good knowledge on DEVOPS tools and Helios pipeline.

• Participated in disaster recovery exercise.

• Understanding of Change management process., acquaintance with Agile methodology.

Nice to have

Shell Scripting, REXX. Zeke scheduling .

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Network and build lasting relationships with students from diverse backgrounds from across Canada

• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance

• Leaders who support your development through coaching and learning opportunities

• Work in a dynamic, collaborative, progressive and highly performing team

• Ability to make a difference and lasting impact

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-28

Application Deadline:

2025-07-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.