IT Executive [ERP | MES System] - 2323

The Supreme HR Advisory; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an IT Executive to provide comprehensive IT support. Responsibilities include troubleshooting hardware, managing user accounts, supporting network infrastructure, and ensuring system compliance. Ideal candidates should have a degree in IT or related field and 1–3 years of experience in IT support. This position offers a salary between $3,500 to $4,000.

Qualifications

• Diploma or Degree in Information Technology or related field.
• Experienced with ERP/MES systems.
• 1–3 years of experience in IT support, networking, or systems administration.

Responsibilities

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.).
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi.
• Manage user accounts, email, Active Directory, file permissions.
• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems.
• Install, configure, and maintain standard and custom software.
• Implement and enforce IT policies, data protection, and access control.

Job description

IT Executive

• Working hour: Monday to Friday 8am to 5.45pm
• Salary: $3,500 to $4,000
• Location: Admiralty

Job Responsibilities

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Job Requirements

• Diploma or Degree in Information Technology or related field
• Experienced with ERP / MES systems
• 1–3 years of experience in IT support, networking, or systems administration
• May require after-hours or weekend support during downtime or system issues

To expedite the process interested candidates may contact me with your resume via:

Whatsapp: [phone] (Alvin)

Alvin Chua Ming Jing | R23116192

The Supreme HR Advisory Pte Ltd | 14C727