IT Executive [ERP | MES System | Manufacturing] - 2323

The Supreme HR Advisory; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HR consultancy in Alberta is looking for an IT Executive to maintain IT infrastructure, support users, and manage systems. The ideal candidate should have experience in IT support, networking, and ERP/MES systems, with a diploma or degree in IT. This role requires troubleshooting, policy enforcement, and user training. Competitive salary offered: $3,500 to $4,000.

Qualifications

• 1–3 years of experience in IT support, networking, or systems administration.
• Experienced with ERP/MES systems.
• May require after-hours or weekend support.

Responsibilities

• Maintain and troubleshoot hardware like PCs and printers.
• Support network infrastructure: LAN/WAN, switches, routers.
• Manage user accounts, email, and Active Directory.
• Provide technical support for MES and ERP systems.
• Implement and enforce IT policies and data protection.

Skills

IT support

Networking

System administration

ERP/MES systems

User support

Education

Diploma or Degree in Information Technology or related field

Job description

IT Executive

• Working hour: Monday to Friday 8am to 5.45pm
• Salary: $3,500 to $4,000
• Location: Admiralty

Job Responsibilities

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Job Requirements

• Diploma or Degree in Information Technology or related field
• Experienced with ERP / MES systems
• 1–3 years of experience in IT support, networking, or systems administration
• May require after-hours or weekend support during downtime or system issues

To expedite the process interested candidates may contact me with your resume via:

Whatsapp: [phone] (Alvin)

Alvin Chua Ming Jing | R23116192

The Supreme HR Advisory Pte Ltd | 14C727