lavori da Hospitality in località Canada

Job Category : Information Services and Systems

• Posted : December 2, 2025
• Full-Time
• On-site

Showing 1 location

Stampede Park
Calgary Exhibition & Stampede
PO BOX 1060
CALGARY, AB T2P2K8, CAN

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme, We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity, and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

The Calgary Stampede is seeking an analytical and solution focused individual to join our Business Services team in the role of an ERP Business Analyst. The ERP business Analyst is pivotal in implementing, configuring, and maintaining our ERP system. Collaborating with numerous teams, the role ensures successful deployment, conducts system customization, handles maintenance, and troubleshoots issues. Responsibilities span data management, user training, and stakeholder collaboration for process optimization. The Analyst generates insightful reports, showcasing strong analytical and communication skills.

Monday January 5th, 2026

Responsibilities of this role include, but are not limited to:

• Analyze business processes within assigned functional areas (operations, finance, guest services).
• Conduct stakeholder interviews and requirements gathering sessions.
• Document current state processes and identify improvement opportunities.
• Translate business requirements into detailed ERP module specifications.
• Validate proposed solutions with department stakeholders.

• Configure Momentus ERP modules according to approved specifications.
• Develop test scenarios and coordinate user acceptance testing.
• Execute system testing protocols and document results.
• Resolve configuration issues and coordinate with Momentus support as needed.
• Maintain test environments and data integrity within Momentus.

• Monitor daily ERP system performance and availability.
• Manage user accounts and security within Momentus.
• Respond to support tickets and resolve system issues.
• Provide technical support for ERP functionality.
• Coordinate with Momentus support for updates and maintenance.
• Assist users with system navigation and troubleshooting.

• Participate in ERP implementation projects and system upgrades.
• Track project milestones and deliverables.
• Assist with change management and user adoption initiatives.
• Support go-live activities and post-implementation stabilization.

• Develop training materials, job aids, and user documentation.
• Conduct training sessions for end-users and new user orientations.
• Provide ongoing support for ERP functionality questions.
• Maintain knowledge base articles and FAQ resources.
• Elevate complex or cross-functional ERP matters to leadership or the designated technical authority for further action.

• Process routine data uploads and system integrations.
• Monitor data quality and integrity across ERP modules.
• Execute data cleanup and maintenance activities.
• Generate standard and ad-hoc reports for stakeholders.
• Analyze system performance metrics and usage patterns.
• Recommend data cleanup and optimization activities.
• Maintain reporting templates and dashboards.

• Document business processes and system workflows.
• Update SOPs and user guides.
• Record system changes and configuration updates.
• Ensure compliance with internal controls and audit requirements.
• Coordinate with Senior ERP Business Analyst on system modifications.

• Provide extended system support during major events and peak periods.
• Coordinate with event management teams on system needs.
• Ensure payment processing systems remain operational during events.
• Assist with event-specific reporting requirements.

• Degree in Business Administration, Information Systems, or a related field (or equivalent experience).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency with project management tools and methodologies.
• Knowledge of Momentus ERP modules and business process optimization.
• Minimum 5 years of ERP business analysis experience.
• Demonstrated experience in translating business requirements into system specifications.
• Experience supporting ERP system configuration, testing, and user support.
• Experience participating in ERP projects, upgrades, and change management initiatives.

• Willingness to work a flexible schedule during peak periods.
• Occasional lifting up to 20 lbs, pushing, crouching, bending, kneeling and reaching.
• Fast-paced environment, work under pressure, attention to detail and visual acuity.
• Combination of sitting, walking and occasional standing for extended periods.
• Occasional repetitive arm, hand and finger movements.
• Office environment with occasional exposure to animals in action, noise, dust, fumes, gases, odours, animal dander, and changes in temperature.

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

To apply, please submit your resume.

All applicants are thanked in advance and advised that only those selected for interviews will be contacted.