Personal Training Manager

Crunch Fitness; Avondale; On-site; CAD 50,000 - 70,000; Full time

Job summary

A fitness company is seeking a Personal Training Manager to oversee staff and ensure high-quality fitness experiences for members. The role includes hiring and managing personal trainers, ensuring quality program delivery, and achieving revenue objectives. Ideal candidates will possess strong interpersonal skills, a good knowledge of personal training techniques, and relevant certifications. Benefits include free membership and health benefits for full-time employees.

Benefits

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Qualifications

• 1-2 years as a Personal Trainer/Crunch Coach preferred.
• Prior management experience leading 3-10 employees in retail/hospitality is preferred.

Responsibilities

• Hire, develop and manage performance of qualified Personal Trainers.
• Ensure that all Personal Trainers are delivering high quality programs to clients.
• Achieve monthly, quarterly and yearly revenue objectives for personal training services.

Skills

Knowledge of Personal Training technique and program design

Strong interpersonal & communication skills

Experience in coaching/motivating groups

Ability to adjust and operate all club equipment

Knowledge of Crunch Certified Personal Training Program and related software

Education

High School Diploma or GED required; Bachelor’s Degree preferred

Tools

Current CPR certification

ACSM – Certified Personal Trainer

ACE – Personal Trainer Certification

Cooper Institute – Personal Trainer Certification

NASM – Certified Personal Trainer, Performance Enhancement Specialist (PES)

Job description

Overview

The Personal Training Manager ensures that the club delivers a high quality fitness experience to all members.

Scope & Span of Control

Job Scope: 1 club

This position directly manages Personal Trainers within the club.

Key Responsibilities

Staffing and Development [40% of time]

• Hire, develop and manage performance of qualified Personal Trainers.
• Train & develop other staff regarding fitness and supplementation presentations.
• Conduct weekly meetings with direct reports to review performance and offer direction.
• Manage the Personal Trainer schedule and maintain budgeted non‑session hours.
• Mediates club employee relations matters for all club fitness employees.
• Discipline staff under guidance of supervisor.

Fitness Management [40% of time]

• Ensure that all Personal Trainers are delivering high quality programs to clients.
• Develop weekly work schedules for fitness staff and ensure proper Time & Labor recording.
• Provide member service and support related to fitness servicing issues.
• Ensure accurate administration of Personal Training including dotFIT, measurement tracking, workout programs.
• Achieve monthly, quarterly and yearly revenue objectives for personal training services and supplements.

Sales and Service [20% of time]

Participate and provide direct execution support in the fitness area.

Qualifications

Knowledge, Skills & Abilities

• Knowledge of Crunch Certified Personal Training Program and related software.
• Knowledge of Personal Training technique and program design.
• Ability to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong interpersonal & communication skills.
• Positive, enthusiastic, member‑service focused attitude.
• High School Diploma or GED required; Bachelor’s Degree preferred.
• Current CPR certification.

Certifications

• ACSM – Certified Personal Trainer
• ACE – Personal Trainer Certification
• Cooper Institute – Personal Trainer Certification
• IFPA – Personal Fitness Trainer Certification
• NASM – Certified Personal Trainer, Performance Enhancement Specialist (PES)
• NESTA – Personal Fitness Trainer Certification
• NFPT – Personal Trainer Certification
• NSCA – Certified Personal Trainer, Certified Strength and Conditioning Specialist (CSCS)

Experience

• 1‑2 years as a Personal Trainer/Crunch Coach preferred.
• Preferred: Prior management experience leading 3‑10 employees in retail/hospitality.

Physical Requirements

• Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork.
• Regularly demonstrate or explain proper physical fitness activities; lift up to 50 pounds.

Benefits

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full‑Time Employees