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Care Coordinator
Job summary
A leading healthcare management organization is seeking a dedicated Care Coordinator for its Sutton Physiotherapy clinic. This role involves coordinating patient care, managing intake processes, and providing administrative support, all while contributing to a positive patient experience. The ideal candidate will have strong organizational skills and prior experience in a similar environment, ensuring all patients receive exceptional care and service.
Qualifications
- 1-5 years experience in a similar role required.
- Excellent communication and interpersonal skills.
- Computer savvy in a physiotherapy clinic setting.
Responsibilities
- Coordinate intake of patient information and schedule appointments.
- Provide customer service by answering calls and greeting patients.
- Assist with billing and administrative tasks.
Skills
Education
Status: Part Time
Location: 20887 Dalton Road, Sutton, ON, L0E 1R0
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Sutton Physiotherapy , a Lifemark Health Group company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy.
Qualifications & Core Competencies:
- High School Diploma, G.E.D. or equivalent
- High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
- Required 1-5 years experience performing a similar role
- Excellent communication and interpersonal skills
- Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset
- Flexible and adaptable to change
- Ability to hit the ground running with minimum supervision
Primary Responsibilities
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinatescheduling ofpatient appointments and maintain the patient’smedical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
- Provide administrative support to the Care Coordinator Manager and Clinic Director
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
Visit and Apply today! Visit www.lifemark.ca/careers
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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