Business Analyst jobs in Canada

Application deadline: August 15th, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Senior Business Analyst, Credit Insurance Technology

Employment Type:Permanent

Compensation Details :

• Business Analyst 18: Salaries typically range from $94,664 to $126,219 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, or Laval.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
• Thrive in a supportive, teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
• Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
• Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.
• Enjoy a comprehensive Total Rewards package:
  • Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
  • Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement.
  • Competitive vacation program – Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
  • Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
  • Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Team Overview:

• The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
  • Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
  • Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
  • Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
  • Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
• This position resides in the Credit Insurance Technology Family, which is responsible for the delivery of technologies to enable EDC’s Credit Insurance group to support approximately 9,400 customers with approximately 119,000 buyers located around the world. The Credit Insurance Technology Family provides oversight and support for EDC’s Credit Insurance technology platform including: liaising with external partners and providers who facilitate the delivery of EDC’s Credit Insurance outcomes using technology, managing program risk, partnering with a variety of internal stakeholders including Small Business and Partnership group, Finance Operations, and other Technology Delivery teams to meet the Credit Insurance needs of Canadian Exporters now and in the future.
• The Senior Business Analyst works in a matrixed and collaborative environment with other Credit Insurance Technology Family members and multiple delivery partners, to connect business subject matter experts and technical communities in the development of solutions that support the program’s needs. The Senior Business Analyst elicits, analyzes, communicates, validates and translates business needs into artifacts to be consumed by delivery teams.
• The Senior Business Analyst is a self-starter and a key member who works independently as well as with the Credit Insurance Technology Family, its vendor partner, various technology stakeholders, and internal customers, to enable business outcomes. The Senior Business Analyst will hit the ground running to assess processes and information streams, identifies use cases, and is proficient in the utilization of the appropriate tools, models and techniques as part of delivering desired outcomes. The Senior Business Analyst proactively builds relationships with business subject matter experts, and collaborates on requirements artifacts with delivery partners, influencing format and ensuring best practices for communicating requirements among stakeholder groups.
• The Senior Business Analyst is recognized as a leader within the Credit Insurance Technology Family and is an active contributor to the overall maturation of the team and its agile practices.
• This position requires digital competencies, an ability to learn new solutions rapidly, the agility to respond to constant change, strong IT knowledge, as well as excellent communications and analytical skills. It also necessitates strong collaborative and relationship management skills given the high level of interaction.

What you will be doing:

• Understand business needs and capture them clearly and in an easily-consumed format.
• Deconstruct complex technical solutions and explain them to a non-technical audience in simple and clear terms.
• Present complex or conflicting situations/issues to stakeholders; use persuasion, influence, negotiation and conflict resolution skills.
• Identify changes, in business terms, as a result of changing technology or digital capabilities.
• Solve problems leveraging critical thinking concepts and data.
• Contribute to the creation of strategy and planning with team leadership.
• Understand and effortlessly articulate the Credit Insurance Product Roadmap and ensure requirements conversations/outputs align to Roadmap.
• Utilize broad knowledge of business processes, applications, products, business strategy and internal and external customer needs to contribute to the optimum business solution.
• Recognize pro-actively where solutions impact related workstreams, applications, business processes, or data/information integrity.
• Lead informative well-organized presentations and facilitate sessions to review requirements and identify gaps; bring others to agreement around a set of ideas to achieve the goal or bring about beneficial resolution.
• Deliver clear, complete and usable documentation, that is right sized for the circumstances.
• Ensure BA activities and outputs align with standards set forth by the EDC Business Analysis Chapter /Community of Practice.
• Work collaboratively with the Credit Insurance Technology Family, its vendor partners, and internal stakeholders, towards a common goal.
• Build, sustain, and leverage positive relationships with persons within and outside their areas of immediate responsibility as well as external contacts; anticipating, assessing, and meeting their needs in a mutually beneficial manner, while managing expectations.
• Anticipate, prepare, and respond effectively to change; creating an open, receptive work environment.
• Support business subject matters experts through user acceptance testing (UAT) and operational readiness activities.

What we are looking for:

• Undergraduate Degree in Commerce, Business, Computer Science, Engineering, or related field.
• Minimum 7 years’ experience as a Business Analyst or similar position .
• Minimum 2 years; experience working within a digital journey or digitalization project(s).
• Solid knowledge of Agile Delivery Practices, and large program delivery roles and activities.
• Experience with technical implementation and project lifecycle; familiarity with the Systems Development Life Cycle (SDLC).
• Expert knowledge of ADO and/or JIRA, Confluence and/or other requirement management tools.
• Excellent investigative and analytical skills; ability to translate broad, strategic intent into tactical plans and directions.
• Excellent oral and written communication skills; ability to communicate with both business and technical audiences; strong listening skills.
• Strong relationship management skills, including facilitating group sessions and displaying leadership within a project team.
• Strong problem-solving skills.
• Understanding of Cybersecurity principles and how they can be applied to the requirements gathering process.

What will make you stand out:

• Certifications: Business Analyst (BA) Certifications such as IIBA Certified Business Analysis Professional (CBAP) or IIBA Agile Analysis Certificate or willingness to obtain.
• Agile Certifications: PMI Disciplined Agile Scrum Master (DASM) or similar .
• Master’s Certificate in Business Analysis.
• Experience in financial or insurance industries and respective products and services.
• Experience in business intelligence, data, and reporting.
• Bilingual in both official languages (French and English).

Eligibility:

• Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements.The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Should you require any accommodation during the recruitment and selection process, please let our Recruitment team know

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at accessibility@edc.ca .