The Shoe Co. - Supervisor Part-time

DSW Designer Shoe Warehouse; Brantford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail company is seeking a part-time Supervisor for its Shoe Co. banner in Brantford, Ontario. The role involves maximizing customer experiences, coaching team members, and maintaining store operations. Candidates should have excellent customer service skills and the ability to adapt to a fast-paced environment. Flexible scheduling and additional benefits are offered, including a merchandise discount and growth opportunities.

Benefits

30% discount off regular-priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Unlimited growth opportunities

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Coach and provide feedback to achieve segment success.

Skills

Excellent customer service

Motivated and driven to achieve results

Ability to work in a fast-paced environment

Flexibility and adaptability

Job description

Overview

Designer Brands Canada is seeking a part-time Supervisor for the Shoe Co. banner. You will report to the Store Manager and assist in leading the store environment, fostering inclusivity, and coaching service standards to achieve store objectives, including in-store sales and web orders as directed.

Key responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modelling a shopping experience that encourages responsive customer service, compelling merchandise presentation and operational integrity to build customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.
• Opens and closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and a strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Benefits

• 30% discount off regular-priced merchandise in stores.
• Flexible scheduling.
• Additional benefits including monthly bonus potential and opportunities.
• 24/7 support through our Employee Assistance Program for licensed counselors, work/life, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and more.

Equity, accommodations & how to apply

Designer Brands Canada is committed to diversity and inclusion. Accommodations are available upon request to individuals with disabilities or special needs. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process. To view all open positions, visit our Career Page (note: no external link included here).