General Manager Facilities and Client Services (70309926)

Sodexo; Mississauga; On-site; CAD 85,000 - 95,000; Full time

Job summary

A large service provider in Peel Region is seeking a General Manager for Facilities Client Services. This role includes overseeing a facility team, ensuring smooth operations, and managing client relations. Candidates should have at least 5 years of leadership experience in a relevant field with strong financial management skills. This full-time position offers a competitive salary and benefits, promoting a flexible work environment.

Benefits

Flexible work environment

Competitive compensation

Training and development programs

Employee benefits

Qualifications

• Minimum 5-7 years in similar or progressive roles.
• Experience in building concierge services and guest services.
• Strong familiarity with safety programs and audits.

Responsibilities

• Lead and direct a large facility team through daily activities.
• Maintain positive client relationships.
• Oversee vendor relationships and contracting procedures.

Skills

Leadership skills

Financial management

Communication

Project management

Education

Post secondary education in business management or related field

Tools

MS Office Suite

Job description

Overview

Company Description

Grow your career with a company that shares your passion! Our large manufacturing client is seeking a General ManagerFacilities Client Services to manage the day to day business of Environmental Services, site organization and to facilitate contractors entering the site. You will require a Criminal Record Check for vulnerable sector prior to employment.

Sodexo offers a competitive salary range $85,000.00 – $95,000.00 as well as Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one of your new role. We also offer paid vacation and so much more!

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

How You’ll MakeanImpact:

In your new role as our General Manager Facilities Client services, you will lead and direct a large facility team through their daily activities. This will include arranging client meetings, arranging contractors on site, setting up spaces for client meetings and presentations, ensuring guest satisfaction. This role will also manage smaller satellite campus locations.

• Lead client experience ensuring the site runs smoothly with all events as well as access to teams, trade staff and guests entering the site.
• Provide formal supervision to employees, monitors the training and development of staff.
• Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
• Manage environmental health and safety procedures for facilities.
• Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
• Conduct process and procedure training on maintenance, repairs, and safety best practices.
• Lead by example and model behaviors that are consistent with Sodexo values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
• English/French bilingual communication is an asset (oral/written)

Qualifications

• Post secondary education, ideally in business management, hospitality, facilities coordination, Environmental Services. Equivalent experience and education may be considered.
• Minimum 5 – 7 years in similar or progressive roles in building concierge services and guest services
• Experience working with meeting coordination, AV Technical requests and set up for meetings
• Minimum of 5 years of experience managing safety programs, return to work/modified duties programs and strong familiarity with WCB/COR Audits and other related safety programs
• Minimum 5 -7 years in progressive leadership, supervisory, and managerial roles.
• High level of proficiency in MS office suite applications
• Project Management & Project analysis: Ability to read, analyze, interpret and forecast a project’s cost reports and determine the status of the job regarding schedule and costing
• Strong financial management experience; budget creation, forecasting, interpreting financial data (profit and loss statements)
• Ability to pass both a standard background check and Vulnerable Sector Screening
• Valid drivers license

Additional Information

• What Sodexo Can Offer You:
• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• 2021 Canada’s Best Diversity Employer
• 2021 Canada’s Greenest Employers
• 2020 Bloomberg Gender-Equality Index featured company
• Progressive Aboriginal Relations (PAR) Program company – Gold Level
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. As a provider of services in many client locations, including hospitals, long term care facilities, and senior homes, we require that all new hires to be fully vaccinated against COVID-19.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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