Assistant Store Manager

GUESS; Halifax; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading fashion retailer in Halifax is seeking an Assistant Manager responsible for enhancing customer experience, training staff, and achieving sales goals. The role requires at least two years of experience in a similar position, strong leadership skills, and the ability to manage store standards effectively. If you are a motivated individual passionate about retail, apply for this opportunity.

Qualifications

• Minimum two years of experience in a sales environment with a proven track record.
• Proficiency in personal computer use and detailed report analysis.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Responsibilities

• Oversee the customer experience and store standards.
• Train and develop the store staff while leading by example.
• Ensure an excellent level of customer service.
• Meet sales and profitability goals while managing payroll.

Skills

Customer Service

Leadership

Sales Strategies

Communication

Education

High school education or equivalent preferred

Tools

Personal Computer

Job description

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To: Store Manager Supervises: Assists management with all sales associates, desk associates, and stock associates

Essential Functions

• People Development
  • Training Completion: Ensure all associates complete training per company guidelines.
  • Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
• Customer Experience
  • Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
• Drive Sales & Profitability
  • Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
• Operational Effectiveness
  • Payroll Management: Meet all payroll expectations.
  • Loss Prevention: Control company assets by meeting all loss prevention measures.
  • Policy Compliance: Execute and comply with all company policies and procedures.
• Additional Responsibilities
  • Decision Making: Use sound judgment when making decisions.
  • Communication: Maintain excellent communication skills.
  • Integrity & Respect: Act with integrity and respect.
  • Adaptability: Adapt to changes required by the business.
  • Multitasking: Ability to handle multiple tasks simultaneously.
  • Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3969

Store Address

60 Hector Gate - Dartmouth, NS B3B0C2