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Program Liaison - Sao Paulo Brazil (Remote Working)
Job summary
A healthcare organization in São Paulo is seeking a Program Liaison to manage drug access programs. The role involves liaising with patients and healthcare professionals, assisting in patient enrollment, and handling administrative tasks. Ideal candidates will have a degree in a scientific or healthcare field, experience in healthcare or NGOs, and strong English skills. Flexibility for travel is required, and passion for philanthropy is an advantage. Please submit your CV in English for review.
Qualifications
- 2-3 years experience in a healthcare or scientific field or NGO.
- Good command of spoken and written English.
- Experience in data monitoring is a plus.
Responsibilities
- Assist in managing drug access programs by liaising with hospitals and patients.
- Enroll eligible patients in programs on time.
- Conduct administrative duties for the office.
Skills
Education
The Program Liaison (PL) will assist the team in managing drug access program(s) in the region. The job holder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office-based.
- Effectively assist in managing a drug access program(s) by liaising with hospitals, pharmacies, and patients
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
- Ensure that current patients receive their drugs quickly and efficiently
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal. This includes monitoring and tracking patient files in collaboration with Axios staff in "real‑time" as patients proceed through the program
- Maintain and update electronic Program files, including patient and quality assurance data
- Attend and complete Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
- Report any adverse events / product complaints as per the client's requirements and / or Axios SOPPs
- Conduct administrative duties for the office
- Work closely with program team members
- Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff
- Report to Patient Care Lead
- Application of job Knowledge
- Concern for Order and Quality
- Adaptability and flexibility
- Dependability
- Teamwork
- A degree or diploma in Scientific or Healthcare related degree
- 2 - 3 years of working experience in a healthcare or scientific field or NGO is ideal
- Good command of both spoken and written English
- Experience in data monitoring and management is an advantage
- Experience coordinating and handling logistics / supply chain is a plus
- Experience in customer service management is a plus
- In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage
- The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
- Flexibility to travel as well as working hours is essential
PLEASE SUBMIT YOUR CV IN ENGLISH FOR REVIEW
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.