Program Liaison - Sao Paulo Brazil (Remote Working)

Axios International; Teletrabalho; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

A healthcare organization in São Paulo is seeking a Program Liaison to manage drug access programs. The role involves liaising with patients and healthcare professionals, assisting in patient enrollment, and handling administrative tasks. Ideal candidates will have a degree in a scientific or healthcare field, experience in healthcare or NGOs, and strong English skills. Flexibility for travel is required, and passion for philanthropy is an advantage. Please submit your CV in English for review.

Qualificações

• 2-3 years experience in a healthcare or scientific field or NGO.
• Good command of spoken and written English.
• Experience in data monitoring is a plus.

Responsabilidades

• Assist in managing drug access programs by liaising with hospitals and patients.
• Enroll eligible patients in programs on time.
• Conduct administrative duties for the office.

Conhecimentos

Monitoring and data management

Customer service management

Teamwork

Adaptability

Formação académica

Degree or diploma in Scientific or Healthcare related field

Descrição da oferta de emprego

Position Purpose

The Program Liaison (PL) will assist the team in managing drug access program(s) in the region. The job holder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office-based.

Duties and Responsibilities

• Effectively assist in managing a drug access program(s) by liaising with hospitals, pharmacies, and patients
• Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
• Ensure that current patients receive their drugs quickly and efficiently
• Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal. This includes monitoring and tracking patient files in collaboration with Axios staff in "real‑time" as patients proceed through the program
• Maintain and update electronic Program files, including patient and quality assurance data
• Attend and complete Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
• Report any adverse events / product complaints as per the client's requirements and / or Axios SOPPs
• Conduct administrative duties for the office

Relationships

• Work closely with program team members
• Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff
• Report to Patient Care Lead

Competencies

• Application of job Knowledge
• Concern for Order and Quality
• Adaptability and flexibility
• Dependability
• Teamwork

Educational Background and Experience

• A degree or diploma in Scientific or Healthcare related degree
• 2 - 3 years of working experience in a healthcare or scientific field or NGO is ideal
• Good command of both spoken and written English
• Experience in data monitoring and management is an advantage
• Experience coordinating and handling logistics / supply chain is a plus
• Experience in customer service management is a plus
• In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage

Job Circumstances

• The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
• Flexibility to travel as well as working hours is essential

PLEASE SUBMIT YOUR CV IN ENGLISH FOR REVIEW