Inside Sales à Brésil
Customer Support & Revenue Operations Specialist
FullPond
Supervisor(a) Comercial
vagas.sc
Página da Vaga | Consultor(a) de Vendas - Shopping Bourbon
Mundo do Cabeleireiro
Consultor de Vendas - Varejo (Messejana)
Ibyte Brazil
Gerente Comercial - São Leopoldo - Rs
Posta Vagas
Découvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenantConsultor de Vendas - Mega Store São Bernardo do Campo (Anchieta)
Mobly
Customer Success Manager (CSM) Core Brazil
Salesforce
GERENTE COMERCIAL III - CAMPINAS (Presencial)
Zurich 56 Company Ltd
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesCoordinator, Government and Host City Management
Fédération Internationale de Football Association
Consultor De Vendas Pj Sanb - Guarabira / Pb
Santander Brasil
Named Account Executive, Cbu - Healthcare
Salesforce, Inc.
Consultor de Vendas de Loja(Empório)
Umana Brasil
Consultor De Vendas Ativo - Produto De Crédito
Fomento Mais Bank
Sales Manager m/f/d Flavours, Food Ingredients for AT, Slo, Cr & Hu Distribution
GFIC
Gerente Comercial
Instituto Iconnect
Senior Account Executive
Warmy.io - Email channel. Reliable.
Manager, SMB Sales
T-Mobile
Aprendiz na Área de Logística – Camará
iJovem
Consultor De Vendas
Almeida Kruger
Consultor(A) De Vendas - Porto Alegre - Marechal (Rs)
Help! - A Sua Loja De Crédito
Gerente Comercial
Michael Page International do Brasil Recrutamento Especializado Ltda
Consultor De Vendas - Esteio / Rs
Agibank
Host City Manager – 8 Host Cities (Brazil)
Fédération Internationale de Football Association
Customer Support & Revenue Operations Specialist
Résumé du poste
A fast-growing real estate startup is seeking a Customer Support & Revenue Operations Specialist to manage support tickets and HubSpot operations. This is a fully remote role where the ideal candidate will assist with outbound sales and marketing support. Requirements include 2+ years of customer support experience and a strong familiarity with HubSpot. The position offers opportunities for professional growth and respects cultural commitments with flexible working hours.
Prestations
Qualifications
- 2+ years of customer support or helpdesk experience, preferably in B2B SaaS.
- Hands-on experience with HubSpot's Service and Sales Hubs.
- Proven success managing support tickets.
- Experience with appointment setting and workflows.
Responsabilités
- Serve as the primary responder for inbound support tickets.
- Manage and optimize HubSpot operations and workflows.
- Execute outbound email campaigns targeting prospects.
- Assist with email marketing campaigns and digital marketing tasks.
Connaissances
Outils
We are looking for a Customer Support & Revenue Operations Specialist to join a fast-growing real estate startup in the U.S. This is a hybrid role that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support.
The ideal candidate has strong experience managing support tickets, excellent communication skills, deep familiarity with HubSpot, and the ability to multitask across customer support, RevOps, and sales processes in a fast-paced startup environment.
- Customer Support & Helpdesk (40–50%)
- Serve as the primary responder for inbound support tickets from users.
- Monitor, triage, and resolve issues through HubSpot Service Hub.
- Maintain strong response / resolution times with empathetic, professional communication.
- Document common issues and build internal resources or playbooks.
- HubSpot Operations & Administration (20–25%)
- Manage and optimize workflows, pipelines, automations, and ticket management across HubSpot.
- Maintain data accuracy for contacts, deals, and support tickets.
- Support setup and QA of new sequences, processes, and automation in HubSpot.
- Pull basic reports on sales activity, ticket volume, and marketing performance.
- Outbound Sales & Appointment Setting (20–25%)
- Execute outbound email campaigns and sequences targeting prospects such as real estate agents or brokers.
- Qualify inbound and outbound leads following defined playbooks.
- Set calls and demos for the sales team.
- Track all activities and updates inside HubSpot.
- Marketing Support (5–10%)
- Assist with email marketing campaigns, list building, and segmentation.
- Support basic digital marketing tasks as needed.
- 2+ years of customer support or helpdesk experience (B2B SaaS experience preferred).
- Hands‑on experience with HubSpot, including:
- – Service / Operations Hub (tickets, workflows, automation)
- – Sales Hub (pipelines, deals, sequences, tasks)
- Proven success managing support tickets as a core responsibility.
- Experience supporting outbound sales workflows, sequences, and appointment setting.
- Familiarity with email marketing or digital campaign support.
- Excellent English communication skills (written and verbal).
- Highly organized, detail-oriented, and able to manage multiple priorities.
- Comfortable working in a fast-paced startup environment with shifting demands.
- Availability to work 9:00 AM – 5:30 PM MST.
- Experience in real estate or PropTech industries.
- Familiarity with Google Workspace, ClickUp, and Canva.
- Experience building support documentation, macros, or knowledge base articles.
- Track record of improving support metrics or boosting outbound meeting conversions.
- Fully Remote Position! Work from anywhere in the world.
- Professional Growth: Opportunities for career advancement and skill development.
- Take Your Local Holidays: We respect your cultural and personal commitments.
- Impact: Join a mission-driven U.S. startup where your work directly enhances customer experience and revenue operations.
- Compensation: Competitive salary and performance-based incentives.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.