Home Office Atendimento Ao Cliente jobs in Brazil
Customer Service Representative (Portuguese)
Bingx
Customer Service Representative (Portuguese)
Bingx
Customer Support Specialist | Spanish, Italian, English
Everhelp
Customer Service Representative (Portuguese)
Bingx
Discover more opportunities than anywhere else. Find more jobs nowCustomer Service Representative (Portuguese)
Bingx
Customer Service Representative (Portuguese)
Bingx
Customer Service Representative (Portuguese)
Bingx
Connect with headhunters to apply for similar jobsInside Sales Representative
Property Leads
Auxiliar De Vendas - Atendimento Ao Cliente
Japi
Inside Sales
ZIM Integrated Shipping Services Ltd.
Líder De Atendimento Ao Cliente
Calçadão
Customer Service Representative (Portuguese)
Bingx
Customer Support Specialist | Spanish, Italian, English
Everhelp
Analista de vistos e residência permanente para o Canadá - Atendimento ao Cliente e Documentação
FutureCan Immigration
Customer Support Specialist | Spanish, Italian, English
Everhelp
Customer Service Representative (Portuguese)
Bingx
Customer Service Representative (Portuguese)
Bingx
Customer Service Representative (Portuguese)
Bingx
Senior Manager, Inside Sales (Remote)
Remote Jobs
Customer Service Representative (Portuguese)
Bingx
Customer Service Representative (Portuguese)
Bingx
Atendimento Ao Cliente (Sac)
Evidencia Logistica Transportes Ltda
Customer Service Representative (Portuguese)
Job summary
A prominent cryptocurrency exchange is looking for a dedicated Customer Support Representative to handle inquiries via live chat and email. You’ll assist with KYC processes and account security while documenting issues and collaborating with technical teams. Proficiency in both Portuguese and English is essential, along with experience in online customer support. This is a full-time remote position, requiring flexibility for night shifts and weekends.
Qualifications
- Experience in online customer support environment.
- Quick mastery of derivatives trading terminology.
- Familiarity with Brazilian communication styles.
Responsibilities
- Handle customer inquiries via live chat, email, and other channels.
- Assist with KYC verification and account security.
- Document and communicate customer issues with technical teams.
- Stay updated on futures trading rules.
- Adapt to shift schedules as required.
- Work weekends and night shifts if necessary.
Skills
About BingX
- A leading crypto exchange since 2018
- With 20 million registered users worldwide
- Official crypto exchange partner of Chelsea FC
- User-First, reliable, innovative, and diversified
- List over 1,000 spot trading pairs
- Offer over 300 futures trading pairs
- Integrate with over 80 public chain ecosystems
- Rank top on CoinMarketCap and CoinGecko
- TradingView's Best Crypto Exchange for 2021, 2022 & 2023
- A gateway for the next billion crypto users
Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals.
BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.
Our current vacancy | Full-time | Long-term | REMOTE
- Handle customer inquiries via live chat, email, and other channels regarding accounts, trading, payments, etc.
- Assist customers with KYC verification, account security setup, and dispute resolution.
- Accurately document and elevate customer issues, collaborating with technical teams for complex cases.
- Stay updated on futures trading rules and promptly communicate platform announcements / risk alerts (training provided).
- Adapt to shift schedules (if required) to ensure coverage during target market hours.
- Willing to work weekends and irregular hours which will include night shifts.
- Have an online customer support experience, and proficiency in tools like Zendesk / LiveChat.
- Fast learner, able to master derivatives trading terminology quickly.
- Patient, resilient, and skilled in de‑escalating high‑tension situations.
- Familiarity with Brazilian / Portuguese user communication styles; finance or customer service experience preferred.
- Proficiency in Portuguese and English is essential.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.