Customer Success jobs in Brazil
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Michael Page International do Brasil Recrutamento Especializado Ltda
Operations Director, B2B Sales
Job summary
A global customer experience firm is seeking an Operations Director for B2B Sales in São Paulo. This role involves developing sales strategies, managing a robust team, and leveraging industry expertise to enhance market position. Proficiency in Brazilian Portuguese and English required; Spanish is a plus. Competitive compensation and a full-time position offered.
Qualifications
- Demonstrated experience in strategic sales leadership within the tech/software industry.
- Ability to manage large teams effectively and provide direction to ensure sales goals are met.
- C1 proficiency in English; Spanish is a plus.
Responsibilities
- Develop and implement sales strategies aligned with organizational objectives.
- Manage and mentor a team of senior sales managers.
- Set, monitor, and report on sales performance metrics.
- Identify market opportunities and develop business strategies.
- Build strong relationships with key industry stakeholders.
- Collaborate with cross-functional teams to enhance customer satisfaction.
- Analyze sales data and market trends for strategic adjustments.
Skills
Job Title: Operations Director, B2B Sales
Job Description Summary
- Strategic Leadership: Develop and implement robust sales strategies that align with organizational objectives and support revenue growth.
- Team Management: Directly manage and mentor a team of 10+ senior sales managers, providing clear guidance to drive results while overseeing the indirect management of a broader team of 50+ sales professionals.
- Sales Performance: Set and monitor sales objectives, performance metrics, and KPIs to ensure targets are met or exceeded.
- Industry Expertise: Utilize deep knowledge of the tech/software industry and BPO sector to identify market opportunities and drive business development.
- Relationship Building: Forge and maintain strong relationships with key industry stakeholders, clients, and partners to enhance the company's market position.
- Cross-functional Collaboration: Work collaboratively with marketing, product development, and customer success teams to ensure seamless execution of sales strategies and customer satisfaction.
- Reporting and Analysis: Analyze sales data and market trends to inform decision-making and strategy adjustments; present findings to senior leadership.
- International Communication: Operate effectively in a global business environment with C1 proficiency in English and the ability to communicate in Spanish as a plus.
Location: BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos
Language Requirements: Brazilian Portuguese (Required), English (Required), Spanish
Time Type: Full time
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.