Quality Control Manager

Valiant Integrated Services; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A defense contractor in the United Arab Emirates is seeking a Quality Control Manager to oversee the implementation of the Quality Control Plan. The ideal candidate will manage quality for translation and interpretation services, ensuring compliance with performance standards. A Bachelor’s degree, documented quality control certification, and a Top Secret/SCI security clearance are necessary for this role. Candidates with military linguist experience are highly desired.

Qualifications

• Experience in military or contract linguist support services program management.
• Documented Quality Control certification required.
• Top Secret/SCI security clearance desired.

Responsibilities

• Implement Quality Control Plan (QCP).
• Ensure service deliverables meet quality standards.
• Monitor contract management aspects and subcontractor compliance.
• Conduct inspections of contract performance.
• Report on quality and recommend improvements.

Skills

Project management software tools

Education

College Bachelor’s degree

Job description

Responsibilities

• Responsible for implementation of TO Quality Control Plan (QCP).
• Ensures QCP is reviewed, updated and approved by Government annually or as required.
• Responsible for Quality Control of translation/ transcription products and interpretation services including the accurate meaning, context and spelling of words, rules of composition and grammar, and pronunciation in both the target and English language.
• Ensures all service deliverables meet quality standards and performance requirements.
• Responsible for monitoring key aspects of program and contract management, including subcontractor management, recruiting and staffing, security management, and linguist support processes and procedures to ensure compliance with TO requirements.
• Responsible for periodic, routine, and scheduled inspections of all aspects of contract performance.
• Responsible for coordinating with program office staff on identified concerns or issues.
• Ensures corrective measures eliminate deficiencies and reoccurrence.
• Recommends process performance improvements.
• Responsible for timely and accurate reporting on quality.

Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.

Education

• College Bachelor’s degree

Certifications

• Documented Quality Control

Training Experience

• Combination of 5 years’ experience as military or contract linguist, intelligence or linguist contract support services program management, or quality control of U.S. Government services contracts in the U.S. Military European Theater of Operations.

Skills

• Competency with project management software tools and program portals.

Security Clearance

• Top Secret/SCI Foreign language fluency or DLI graduate in a foreign language highly desired