A leading technology company based in Abu Dhabi is seeking an experienced candidate for Endur application support. The ideal candidate has a minimum of 10 years of experience working with Endur modules and can manage support requests independently. Strong troubleshooting and communication skills are essential. This role involves supporting front office risk and operations teams in a high-pressure trading environment, making efficient issue diagnosis imperative.
Qualificações
Minimum of 10 years of experience working on Endur.
Strong understanding of Endur modules including trading risk settlements and reporting.
Familiarity with SQL queries and Endur data structures for debugging.
Responsabilidades
Manage support requests and prioritize tasks independently.
Diagnose and resolve issues efficiently.
Support front office risk and operations teams.
Conhecimentos
Experience with Endur
Troubleshooting skills
Communication skills
SQL queries
Descrição da oferta de emprego
Minimum of 10 years of experience working on Endur. Added advantage if there is relevant experience in an Endur application maintenance or production support role.
Strong understanding of Endur modules including trading risk settlements and reporting.
Ability to independently manage support requests prioritize tasks and work without direct supervision
Excellent troubleshooting skills with the ability to diagnose and resolve issues efficiently.
Familiarity with SQL queries and Endur data structures for debugging and issue analysis.
Strong communication and stakeholder management skills to support front office risk and operations teams.
Experience working in a highpressure trading environment with tight SLAs.
Prior exposure to incident problem and change management processes in ITILbased environments is a plus.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.