AI Tools Specialist

Kaizen Asset Management Services; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A property management service is seeking an AI Tools Specialist to evaluate, recommend, and implement AI and digital tools to enhance operational efficiency and resident experience. The role emphasizes collaboration across business units and includes responsibilities like tool assessment, implementation, and data-driven reporting. Candidates should have a Bachelor's degree and 3-5 years' experience in AI tools or automation, preferably within property management. This position offers an exciting opportunity to innovate within the company.

Qualifications

• 3–5 years’ experience in AI tools, automation, or digital transformation projects.
• Experience in property management or community management industry preferred.
• Proven track record of implementing AI/automation tools with measurable improvements.

Responsibilities

• Evaluate and recommend AI, automation, and digital tools across Kaizen AMS.
• Lead implementation of selected tools including configuration and user training.
• Build dashboards and reporting frameworks for data-driven decision-making.
• Collaborate with all units to understand requirements and ensure tool adoption.

Skills

AI tools implementation

Automation

Data analytics

Change management

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Master’s degree or relevant certifications (AI, data analytics, project management)

Job description

The AI Tools Specialist will evaluate, recommend, implement, and manage AI, automation, analytics, and digital tools across Kaizen AMS. The role ensures that Kaizen remains at the forefront of property‑management innovation — improving resident experience, operational efficiency, sustainability, and data‑driven decision‑making.

1. Tool Landscape Research & Assessment: Continuously scan the market for AI, automation, property‑tech, data analytics, energy management, and resident‑engagement tools. Conduct pilots or proofs‑of‑concept to evaluate suitability versus Kaizen AMS needs.
2. Recommendation & Strategy Alignment: Develop and present tool‑selection proposals including cost‑benefit analysis, ROI, integration feasibility, and strategic alignment with Kaizen AMS goals (resident experience, sustainability, operational efficiency).
3. Implementation & Onboarding: Lead end‑to‑end implementation of selected tools, including configuration, integration with legacy systems, data migration, and user training. Manage change management and stakeholder readiness.
4. Operational & Resident‑Service Optimization: Leverage AI, automation, and data tools to improve resident request resolution, maintenance tracking, energy monitoring, tenant onboarding/lease management, communications, and community management workflows.
5. Data & Reporting / Insights & Decision Support: Build dashboards and reporting frameworks across functions to support data‑driven decision‑making. Produce periodic insights reports for leadership.
6. Continuous Improvement & Innovation: Review performance of deployed tools, gather stakeholder feedback, drive iterative improvements, and explore emerging technologies.
7. Cross‑Functional Collaboration & Change Management: Collaborate with all business units to understand pain points, gather requirements, and ensure smooth adoption of tools.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Science, or a related field. Master’s degree or relevant certifications (AI, data analytics, project management) preferred but not required.
• Experience: 3–5 years’ experience in AI tools, automation, analytics, or digital transformation projects. Experience in property management, real estate, or community management industry preferred.
• Proven track record of implementing AI/automation tools and demonstrating measurable operational improvements.
• Experience with user adoption, training, and cross‑departmental collaboration.