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Hostess (Bab al Bahr) Ajman Saray, a Luxury Collection Resort
Job summary
A leading hotel chain is seeking a guest service associate in Ajman. Responsibilities include greeting guests, managing seating arrangements, and ensuring cleanliness in dining areas. The ideal candidate should have a high school diploma and the ability to work well in a team. This position offers an opportunity to work in a dynamic environment and interact with diverse guests.
Qualifications
- Ability to greet guests and determine their party size.
- Must follow safety and security policies.
- Must develop and maintain positive working relationships.
Responsibilities
- Greet guests and assist them in finding seats.
- Monitor dining room service and guest well-being.
- Maintain cleanliness and organization of dining areas.
Education
Greet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chairs and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin clean silverware and any other item that is part of the standard place setting. Check menus to ensure they are current clean plentiful and wrinkle‑free. Maintain cleanliness of work areas throughout the day practicing clean‑as‑you‑go procedures. Monitor dining rooms for seating availability service safety and well being of guests.
Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.