Technician Audio Visual

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking an AV Technician to setup and troubleshoot audio-visual equipment for events. The ideal candidate will have at least one year of relevant experience, a high school diploma, and strong customer service skills. Responsibilities include maintaining AV equipment, ensuring guest satisfaction, and adhering to safety standards. This role offers an opportunity to work in a dynamic environment and grow within a renowned organization.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience required.
• Ability to lift and move objects up to 50 pounds.

Responsibilities

• Setup, operate, and troubleshoot AV equipment.
• Communicate effectively with guests and team members.
• Follow safety and security policies.

Skills

AV equipment setup

Troubleshooting

Customer service

Communication skills

Education

High School diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Setup operate and troubleshoot all AV/projection/lighting/conferencing equipment devices and systems. Oversee the setup of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room setup against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment upsell different AV services and monitor equipment operation at appropriate intervals. Breakdown remove and secure equipment when not in use. Read understand and adhere to Marriott Visual Productions (MVP program) SOP book.

Follow all company safety and security policies and procedures and report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality assurance expectations and standards. Reach grasp turn manipulate move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools equipment or machines. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High School diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience

IC