Guest Reservations Specialist - Service & Revenue

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Reservation Agent to manage reservations, answer guest inquiries, and ensure smooth operations. The ideal candidate should have a high school diploma and strong communication skills. Responsibilities include processing reservation requests, managing guest needs, and adhering to company policies. This role offers an opportunity to work in a diverse environment while delivering excellent service to guests.

Qualifications

• No related work experience is required.
• No supervisory experience is required.
• No license or certification is needed.

Responsibilities

• Process reservation requests, changes, and cancellations.
• Verify room type availability and explain policies to guests.
• Maintain confidentiality and protect company assets.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a Reservation Agent to manage reservations, answer guest inquiries, and ensure smooth operations. The ideal candidate should have a high school diploma and strong communication skills. Responsibilities include processing reservation requests, managing guest needs, and adhering to company policies. This role offers an opportunity to work in a diverse environment while delivering excellent service to guests.