It Support Specialist jobs in United Arab Emirates

Company Description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian Hotels can be found in the heart of the most exciting cultural scenes in the world. In every space, against every backdrop, at every event, new perspectives are illuminated. Mondrian embraces creativity with a progressive, forward-thinking approach that experiments with perspective and immerses you in dream-like spaces that reflect the culture of the city it inhabits. Converge with culture, in all its forms, as you enter the bold world of Mondrian.Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.

What do we expect from you?

Mondrian Abu Dhabi is preparing to make its mark, and we’re looking for an experienced EAM F&B to lead and shape the culinary experiences at our hotel. As the EAM F&B, you will be the driving force behind the entire food and beverage vision at Mondrian Abu Dhabi. Reporting directly to the General Manager, you will lead the strategic direction, concept execution, and operational excellence of all F&B outlets and experiences, playing a central role in the hotel’s identity and success. This is a senior executive position entrusted with full ownership of the F&B division — from pre-opening through to steady-state operations — and one that demands bold leadership, creativity, and precision. As the EAM F&B, you will play a crucial role in the pre-opening phase, overseeing the creation and delivery of innovative, exceptional food and beverage offerings. From managing dining outlets to curating world-class experiences, your leadership will drive the success of our F&B operations.

How your day looks like:

Strategic F&B Leadership

• Lead the concept development, brand alignment, and execution of all F&B outlets, ensuring Mondrian’s signature creativity and style are reflected in every experience.

• Act as a business owner of the F&B division, contributing directly to the hotel’s overall strategy and positioning.

• Collaborate with the GM and corporate teams to align F&B goals with broader property and brand objectives.

Pre-Opening Project Management

• Own the end-to-end setup of the F&B division, including OS&E planning, systems implementation, recruitment, and pre-opening training.

• Ensure outlets open on time, within budget, and to brand standards — ready to deliver immersive, high-impact experiences from day one.

Operational Oversight

• Oversee all restaurants, bars, in-room dining, events, and banqueting operations with a clear focus on service quality, guest engagement, and revenue generation.

• Drive a performance-based culture through hands-on leadership, consistent coaching, and operational discipline.

Financial Stewardship

• Set and monitor budgets, forecasts, and P&L performance across the division.

• Optimize profitability through strategic menu engineering, cost control, and revenue management.

• Continuously evaluate performance metrics and market dynamics to refine pricing, positioning, and offering.

Talent & Culture Building

• Lead recruitment, onboarding, and retention of top-tier F&B talent, from outlet managers to front-line staff.

• Build a vibrant, forward-thinking culture that embraces diversity, collaboration, and Mondrian’s design-led identity.

• Develop future leaders within the team through active mentoring and succession planning.

Guest Experience & Brand Storytelling

• Shape the narrative of each outlet — ensuring that every touchpoint delivers authenticity, artistry, and emotional impact.

• Use guest feedback, social listening, and competitor insight to constantly evolve and innovate.

This role requires a visionary leader with an eye for innovation and a passion for delivering exceptional guest experiences in the world of food and beverage.

• Minimum of 10 years of F&B leadership experience, including previous roles as EAM F&B or multi-outlet director including banquets in luxury or lifestyle hotels.
• Experience working in a truly global work environment is essential.
• A proven track record in pre-openings, concept execution, and brand collaboration s.
• Strong financial and operational acumen, coupled with a passion for service, design, and cultural relevance.
• Bold leadership, a visionary mindset, and the ability to inspire high-performance teams.
• Expertise in luxury dining and innovative food and beverage concepts.
• Strong customer orientation, emotional intelligence, and credibility, with a sense of commitment and accountability.
• Exceptional stakeholder management skills.
• Leadership skills that inspire and unify teams around common goals, striving for excellence in both quality and financial outcomes.
• Strong financial management experience with the ability to control budgets and achieve cost efficiencies.
• Passionate about curating exceptional dining experiences.
• Knowledge of food trends, sustainability initiatives, and industry best practices.
• Fluency in English (Arabic language skills are a plus).
• Creative thinking and the ability to embrace innovation while maintaining operational excellence.

Why Join Mondrian Abu Dhabi?

Global Presence & Vision

• Become part of a global, innovative, and rapidly growing group, committed not only to building hotels but also to crafting a distinguished global brand.
• Embark on the exciting pre-opening journey of one of the most anticipated luxury hotels in Abu Dhabi.

Creative & Impactful Work

• Shape and refine the guest experience in a hotel that celebrates bold creativity, rich culture, and timeless style.
• Enjoy the opportunity to challenge the norm and thrive in an environment that is both creative and rewarding.
• Collaborate with a passionate team dedicated to curating exceptional hospitality experiences and discovering new, dynamic locations.

Career Growth & Development

• Take advantage of abundant opportunities for career growth within a prestigious global portfolio of brands.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.

Inclusive Environment:

• Thrive in an inclusive and collaborative environment that values individuality, promotes inclusivity, and fosters collaboration and encourages innovative thinking.

Compensation & Benefits

• Benefit from comprehensive healthcare, a competitive salary, and exclusive perks across the Ennismore family of brands.

How to Apply: If you’re a passionate hospitality leader with experience in food and beverage management and are ready to be part of a groundbreaking luxury hotel, we invite you to apply for the Executive Assistant Manager – Food & Beverage role at Mondrian Abu Dhabi. Please submit your resume and a thoughtfully crafted cover letter, showcasing your experience and explaining why you’re the perfect fit to lead our F&B division into an exciting new chapter.