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Copy of Program Manager Insurance System Transformation
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Program Manager Insurance System Transformation
Job summary
A consulting firm in Dubai is looking for a seasoned Program Manager to support a leading Saudi Arabian insurance company. This role focuses on the core insurance transformation within health insurance. The ideal candidate will have a minimum of 5 years in program management, preferably leading digital transformation programs. Key tasks include driving strategic goals and enhancing customer experiences. Pivotal skills include effective communication, team leadership, and knowledge of agile methodologies. The position requires onsite availability in Riyadh.
Qualifications
- 5 years of experience in program management, 2 in digital transformation.
- Experience with health insurance transformation programs.
- Strong understanding of digital platforms and customer experience.
Responsibilities
- Provide guidance on health core insurance system design.
- Enable business units to achieve strategic goals.
- Advise on improvements to customer journey.
Skills
Education
We are looking for a seasoned Program Manager to support a leading Saudi Arabian insurance company as part of their core insurance system transformation within the health insurance line of business.
- Provide expert guidance on health core insurance system design and implementation.
- Enable business units to achieve strategic and transformation goals by translating business needs into effective system and process solutions.
- Support operational transformation initiatives using strong domain knowledge across health insurance value chains.
- Advise on improvements to the end-to-end customer journey enhancing customer experience and operational efficiency.
- Define and propose effective testing strategies (functional integration UAT) and oversee test execution.
- Deliver impartial best-practice recommendations across business processes systems and data.
- Conduct knowledge transfer and training ensuring capability uplift and sustainable adoption of new systems and processes.
- 5 years of experience in program management with at least 2 years leading large digital transformation programs.
- Prior experience working on insurance and specifically health insurance transformation programs.
- Deep understanding of digital platforms customer experience and agile delivery models.
- Proven ability to lead cross-functional teams including UX tech strategy and data.
- Strong communication and stakeholder management skills able to present to C-level executives.
- A structured mindset with the ability to juggle multiple work streams without losing control.
- PMP PRINCE2 or Agile certifications.
- Open to contract-based engagement (not a permanent role).
- Available to work on-site in Riyadh.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.