It Business Analyst jobs in United Arab Emirates

As a Revenue Management Cargo Analyst, you will be responsible for optimizing revenue and contribution by developing strategies for Etihad passenger and freighter network on a defined portfolio of routes. Using advanced RM systems and data analysis, you will drive critical decisions, define strategic initiatives, and implement actions to maximize the overall portfolio’s contribution. This role includes ensuring effective capacity utilization and addressing operational constraints to achieve the best possible revenue outcomes.

• Manage and control daily flight capacity for both freighters and passenger aircraft.
• Adjust capacity forecasts as required and set optimal overbooking levels through the live flight window.
• Prioritize shipments based on the nature of goods, shipment contribution, and OBPL.
• Evaluate and implement recovery options during operational disruptions, ensuring appropriate rebooking.
• Optimize gateway usage and collaborate with internal stakeholders, including Operations, Customer Service, and Sales.
• Evaluate and respond to capacity requests from EY Network beyond AUH, adhering to SLA standards.
• Manage truck schedules and adjust truck requests as needed.
• Analyse and provide recommendations to the Network Planning team on the feasibility of adhoc freighters and passenger capacity changes.
• Coordinate with Operation Control for short‑term aircraft changes.
• Manage a portfolio of approximately 10 different routes / 20 daily flights, developing, implementing and reviewing a revenue optimisation strategy by analysing demand and capacity trends.
• Define and maintain entry conditions in the RM system to achieve an optimal balance between demand and capacity offer.
• Determine an allocation strategy for your portfolio and evaluate allocation requests from the network during seasonal allocation reviews.
• Monitor allocation performance and implement corrective actions through regular performance reviews.
• Conduct weekly route performance reviews and collaborate with the Pricing Department to align on route strategies.
• Contribute to RM Cargo department development projects.

• Bachelor’s Degree preferred.
• Minimum 2-3 years of airline cargo experience or related experience.
• Strong Analytical skills and decision‑making skills.
• Strong Organization skills and ability to work in a team.
• Experience with a reputable airline preferred.

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face‑to‑face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.