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Warranty & Service Advisor: Engine Diagnostics & Parts
MP DOMINIC AND CO
Dubai
Presencial
AED 60.000 - 120.000
Tempo integral
Há 26 dias

Resumo da oferta

A reputable service company in Dubai seeks a Customer Service Representative to manage warranty claims and assist customers with service inquiries. Candidates should have a Bachelor's degree and experience in the automotive or marine industry. Proficiency with SAP ERP and familiarity with Mercury Marine products are essential for success in this role. This position offers an opportunity to contribute to a dynamic team focusing on customer satisfaction and technical support.

Qualificações

  • Bachelor's degree in a related field.
  • Experience in marine engine or automotive service industry.
  • Understanding of engine systems for troubleshooting and service advice.
  • Familiarity with Mercury Marine products and warranty procedures.

Responsabilidades

  • Serve as the primary point of contact for customers regarding service product information.
  • Manage and process warranty claims in compliance with guidelines.
  • Collaborate with the technical team to assess warranty repairs.

Conhecimentos

Customer service
Warranty management
Technical collaboration
Troubleshooting

Formação académica

Bachelor's degree in a related field

Ferramentas

SAP ERP
Descrição da oferta de emprego
A reputable service company in Dubai seeks a Customer Service Representative to manage warranty claims and assist customers with service inquiries. Candidates should have a Bachelor's degree and experience in the automotive or marine industry. Proficiency with SAP ERP and familiarity with Mercury Marine products are essential for success in this role. This position offers an opportunity to contribute to a dynamic team focusing on customer satisfaction and technical support.

* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.