Full Time jobs in United Arab Emirates
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Job summary
A luxury hotel chain in Abu Dhabi is seeking a passionate service professional to join their team. The role involves ensuring excellent guest interactions, maintaining a welcoming atmosphere, and adhering to hotel policies. Candidates must have at least one year of experience in a similar position within a luxury setting. This is a full-time position, and relocation to a remote area is required.
Qualifications
- Previous experience in same position for at least 1 year.
- Luxury hotel experience is a must.
Responsibilities
- Work as a team with colleagues to ensure timely service.
- Greet and seat guests in the restaurant warmly.
- Check tables to ensure cleanliness and setup.
Skills
Education
- To work as a team with colleagues to ensure timely service and a smooth running operation.
- To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
- To perform every guest interaction in a friendly and welcoming manner
- To maintain professional telephone etiquette and a perfect understanding of reservations policies and procedures.
- To be completely familiar with the services offered in the restaurant and throughout the hotel.
- To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.
- To ensure that the front of the restaurant is always covered and that the entrance to the restaurant is as welcoming and attractive as possible.
- To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
- To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers but try to take care of the problem at once.
- Pitch in and help in service whenever the need arises
- Work in a Cashier function and closing tables.
- High School diploma
- Previous experience in same position for at least 1 year.
- Luxury hotel experience is a must
- Passion for excellent service
- Excellent team player and great communication skills
Relocate to remote area
Remote Work: No
Employment Type: Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.