Spa Therapist

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Spa Therapist to perform a variety of treatments, ensure exceptional guest experiences, and collaborate with the wellness team. The ideal candidate has a certification, 2+ years of hotel experience, and strong communication skills. This full-time position offers a dynamic work environment.

Qualifications

• 2+ years of experience in the hotel industry required.
• Must have good English communication skills.
• Able to handle pressure and multitask efficiently.

Responsibilities

• Perform various spa treatments including massages and facials.
• Provide exceptional guest experiences and follow up post-treatment.
• Maintain cleanliness and hygiene in treatment rooms.
• Collaborate with wellness and operations teams.

Skills

English communication skills

Ability to handle pressure

Multitasking

Pleasing personality

Education

Certified Spa Therapist

Job description

Spa Treatments

• Perform a variety of treatments including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
• Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

• Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

• Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
• Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
• Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

• Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
• Participate in training sessions and team meetings to enhance skills and align with the hotel's standards.
• Observe all brand/operating standards and/or LQA.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries, and incidents to the reporting manager immediately.
• Participate and contribute actively in all Corporate Social Responsibility and Sustainability initiatives organized by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Certified as a Spa Therapist
• With 2+ years of experience in the same field in the hotel industry
• With good English communication skills
• With a pleasing personality and a well-focused individual
• Able to handle pressure at work and capability to multitask

Remote Work

No

Employment Type

Full-time