Hostess - Food & Beverage

Minor International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is seeking a passionate service professional to join their team. The role involves ensuring excellent guest interactions, maintaining a welcoming atmosphere, and adhering to hotel policies. Candidates must have at least one year of experience in a similar position within a luxury setting. This is a full-time position, and relocation to a remote area is required.

Qualifications

• Previous experience in same position for at least 1 year.
• Luxury hotel experience is a must.

Responsibilities

• Work as a team with colleagues to ensure timely service.
• Greet and seat guests in the restaurant warmly.
• Check tables to ensure cleanliness and setup.

Skills

Excellent team player

Communication skills

Passion for excellent service

Education

High School diploma

Job description

Job Responsibilities:

• To work as a team with colleagues to ensure timely service and a smooth running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
• To perform every guest interaction in a friendly and welcoming manner
• To maintain professional telephone etiquette and a perfect understanding of reservations policies and procedures.
• To be completely familiar with the services offered in the restaurant and throughout the hotel.
• To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.
• To ensure that the front of the restaurant is always covered and that the entrance to the restaurant is as welcoming and attractive as possible.
• To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
• To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers but try to take care of the problem at once.
• Pitch in and help in service whenever the need arises
• Work in a Cashier function and closing tables.

Qualifications:

• High School diploma
• Previous experience in same position for at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills

Additional Information:

Relocate to remote area

Remote Work: No

Employment Type: Full-time