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Guest Experience Supervisor - Valet & Concierge
Zusammenfassung
A global hospitality leader in Abu Dhabi is seeking a skilled hospitality professional to assist guests with inquiries and maintain essential relationships with service providers. This role requires a diploma in Tourism or Hospitality Management and a minimum of one year of relevant experience. The ideal candidate will possess excellent communication skills in English and a good understanding of local languages. Join us and contribute to creating memorable experiences for our guests, all while gaining invaluable insights into the industry.
Qualifikationen
- Minimum 1 year of relevant experience.
Aufgaben
- Assist guests with all inquiries, both hotel and non-hotel related.
- Attend shift briefings to ensure hotel activities and operational requirements are known.
- Maintain good relationship with Airport Concierge and other service providers.
- Maintain detailed knowledge of the activities of the day and key occurrences.
- Consult Log Book for information/requests left by outgoing shift.
- Manage guests’ mails, messages, courier services and parcel postage.
- Maintain order and security of guests’ keys.
Kenntnisse
Ausbildung
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.