puestos de Desktop Support Technician en España

1. Provide end user support onsite or remote.
2. Excellent knowledge of MS Windows 10 & 11 operating systems.
3. Excellent knowledge of MS Windows Server.
4. Basic understanding of Linux operating systems.
5. Hands-on experience and knowledge of RAID configurations.
6. Knowledge of Windows Server Clustering.
7. Troubleshoot IOS and MAC systems.
8. Handle installation and troubleshooting of MS Office products.
9. Strong troubleshooting skills for Outlook Email issues.
10. Knowledge and experience with O Management Portal, SharePoint, and OneDrive.
11. Experience with Email Hosting Migrations and DNS Management.
12. Knowledge of MS Azure, MS Intune, and Cloud technologies.
13. Troubleshoot LAN/WAN issues and configure WiFi APs.
14. Ability to install, configure, and troubleshoot various printers.
15. Configure email accounts and Outlook on PCs and mobile devices.
16. Knowledge of Backup Technologies such as Veeam Backup, Cloud Backup, and Acronis.
17. Understanding of Windows Servers, ESXi, Hyper-V virtualization.
18. Hands-on experience with Active Directory, GPO, DHCP, DNS record updates.
19. Knowledge of Firewalls (FortiGate, SonicWall, Sophos), Firewall Policies, VPN Tunneling, SSL VPN.
20. Configure CCTV, NVR, DVR systems.
21. Proactively identify and suggest improvements to procedures.
22. Perform preventive maintenance as scheduled.
23. Manage assets, inventory, and documentation related to IT infrastructure.
24. Possess excellent attitude towards user support and strong communication skills.

IT Support Engineer • United Arab Emirates