Technician Manager - Casino Technicians

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in the UAE is seeking a Technician Manager to oversee the casino technicians team. The role includes supervising the operations and maintenance of gaming equipment, ensuring compliance with local regulations, and providing leadership and training to the technical team. Candidates should have a Bachelor's degree in Engineering or related field and at least 5 years of experience in a regulated casino environment. Attractive salary and benefits in Dirhams (AED) offered.

Benefits

Attractive salary

Healthcare package

Life insurance

Incentive programs

Qualifications

• Minimum 5–7 years of experience in slot machine operations or technical maintenance in a casino.
• Proven leadership experience managing technical teams in a high-performance setting.
• Fluency in English required; additional language skills are an asset.

Responsibilities

• Supervise daily operations of casino technicians, ensuring timely maintenance and repair of all gaming equipment.
• Ensure compliance with UAE gaming regulations and internal policies.
• Manage inventory of parts, tools, and equipment.

Skills

Leadership experience

Problem-solving

Organizational skills

Strong communication

Technical documentation proficiency

Education

Bachelor’s degree in Engineering, Electronics, Information Technology, or related field

Tools

Diagnostic tools

CMS platforms

Job description

Job Description

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Technician Manager to join the resort’s Casino Technicians team.

Responsibilities

Operational Oversight

• Supervise daily operations of casino technicians, ensuring timely maintenance, troubleshooting, and repair of all gaming equipment
• Monitor machine performance, uptime, and guest feedback to identify areas for improvement
• Coordinate installation, configuration, and removal of slot machines, table games equipment and related systems
• Recruit, train, and mentor a team of casino technicians, fostering a culture of accountability and technical excellence
• Schedule and assign tasks to ensure coverage and responsiveness across all casino shifts
• Conduct performance evaluations and implement continuous improvement initiatives

Team Leadership & Development

Compliance & Safety

• Ensure all slot and table game operations comply with UAE gaming regulations, Wynn Resorts’ internal policies, and manufacturer specifications
• Maintain accurate records of machine configurations, maintenance logs, and regulatory documentation
• Oversee secure handling of gaming components, software updates, and access controls

Vendor & Inventory Management

• Liaise with slot and table game manufacturers, and service providers to coordinate technical support and upgrades
• Manage inventory of parts, tools, and equipment, ensuring availability and cost-efficiency
• Review vendor contracts and service agreements to ensure alignment with operational needs

Technical Innovation & Support

• Stay current with emerging technologies, gaming trends, and system enhancements
• Support the integration of new gaming platforms, cashless systems, and digital interfaces
• Collaborate with IT, Surveillance, and Casino Operations to ensure seamless system connectivity and data integrity

About You

• Bachelor’s degree in Engineering, Electronics, Information Technology, or related field (preferred)
• Minimum 5–7 years of experience in slot machine operations or technical maintenance within a regulated casino environment
• Proven leadership experience managing technical teams in a high-performance setting
• Strong understanding of slot machine and table game hardware, software, networking, and regulatory standards
• Excellent problem-solving, organizational, and communication skills
• Proficiency in diagnostic tools, CMS platforms, and technical documentation
• Fluency in English required; additional language skills are an asset
• Flexibility to work evenings, weekends, and holidays based on operational needs

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.