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2 301 postes de

Construction Supervisor à Émirats arabes unis

Guest Arrival Supervisor

Marriott Hotels Resorts

Dubaï
Sur place
AED 60 000 - 80 000
Il y a 14 jours
Je veux recevoir les dernières offres d’emploi de Construction Supervisor

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AED 120 000 - 200 000
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AED 120 000 - 200 000
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Guest Arrival Supervisor
Marriott Hotels Resorts
Dubaï
Sur place
AED 60 000 - 80 000
Plein temps
Il y a 14 jours

Résumé du poste

A leading global hotel chain in Dubai seeks a Manager. This position involves responding to guest requests, assisting in staff training and management, and maintaining service quality standards. The ideal candidate should have a high school diploma and at least one year of supervisory experience. Applicants should possess strong communication and problem-solving skills. Join us to lead a dedicated team in providing exceptional guest services in a dynamic environment.

Qualifications

  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.

Responsabilités

  • Respond to guest requests for special arrangements or services.
  • Assist management in hiring, training, and evaluating employees.
  • Monitor inventory and order general office supplies.
  • Welcome and acknowledge all guests according to company standards.

Connaissances

Guest service
Positive communication
Inventory management
Problem solving

Formation

High school diploma or G.E.D. equivalent
Description du poste
POSITION SUMMARY

Respond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather summarize and provide information to guests about the property and the surrounding area amenities including special events and activities. Answer record and process all guest calls messages requests questions or concerns. Contact appropriate individual or department (e.g. Bell person Housekeeping) as necessary to resolve guest call request or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience

Manager

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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