Unit Head of Fraud Case Assessment & Response

Abu Dhabi Islamic Bank; United Arab Emirates; On-site; AED 200,000 - 250,000; Full time

Job summary

A prominent banking institution is seeking a Unit Head of Fraud Case Assessment and Response to lead fraud investigations and collaborate with various departments. The ideal candidate will have a Bachelor’s/Master’s degree, minimum of 7 years of experience in fraud investigations or audits, and strong communication skills in both Arabic and English. Responsibilities include reviewing cases, preparing reports, and ensuring a robust anti-fraud culture within the organization.

Qualifications

• Minimum of 7 years’ experience in Fraud Investigations or Audit.
• Extensive knowledge of fraud management and internal control.
• Arabic and English proficiency is required.

Responsibilities

• Lead and participate in Fraud Investigations.
• Prepare case files and report suspected fraudulent claims.
• Support in the establishment of a STR Reporting Framework.

Skills

Fraud examination

Analytical skills

Communication skills

Stakeholder management

Risk management

Education

Bachelor’s or Master’s degree in business administration, Economics, Accounting or Finance

CFE, CFCI, or CIA certification

Job description

Role

Unit Head of Fraud Case Assessment and Response

Location

Abu Dhabi

Role Purpose

Fraud Investigation Manager is responsible for supporting the Head of Level 2 Fraud Investigation and Fraud Investigation Team in performing their responsibilities at utmost fairness, objectivity and independency.

Responsibilities

1. Lead and participate in Fraud Investigations and Examinations in line with Fraud Investigation Policy & Procedure, ACFE Code of Ethics.
2. To investigate fraud cases as assigned by the Head of Level 2 Fraud Investigation referred by various entities.
3. Conduct Investigations with regards to suspected fraud cases and in line with the Fraud Investigation Policy & Procedure and ensure collaboration with the related departments within ADIB.
4. Lead and participate in investigation of suspected fraud incidents to determine the occurrence of fraud, its exposure, root causes, parties involved (both internal & external) and provide appropriate recommendations to respective stakeholders.
5. To prepare case files and report any suspected fraudulent claims to fraud manager.
6. Assist Head of Level 2 Fraud Investigation in conducting fraud & misconduct investigations, special reviews and in building a strong Anti-fraud culture within ADIB.
7. Support in the preparation of the reporting to senior management, when required.
8. Assist in maintaining an up-to-date Fraud Investigation Policy & Procedure which guides the investigation process.
9. Support in the establishment of a STR Reporting Framework within the department and ensure accurate and timely reporting of all the FID related cases.
10. Identify and discuss the control issues identified during the investigations process with the respective stakeholders.
11. Coordinate with HR, Business Line, Legal, Operations & Technology, Risk Management, Compliance and Corporate Governance, etc. to communicate and obtain requisite information to facilitate investigation process.
12. Perform peer quality review on the investigation findings draft reports issued by the respective investigators for final review by Head of Level 2 Fraud Investigation and Head of Fraud Investigations.
13. Responsible for investigation working paper documenting evidence supporting the investigation conclusion and legal process.
14. Responsible for follow-up and monitoring of investigation recommendations and corrective action plan implementation by management.
15. Oversee and follow‑up on the actions proposed by the FID team and expedite as necessary (overdue, rejected, work‑in‑progress… etc.)
16. Ensure to safeguard the integrity of evidence and documentation related to fraud cases.
17. Perform additional tasks as assigned by Head of Level 2 Fraud Investigation and Head of Fraud Investigations.
18. To attend Court (Magistrates and Crown Court) to give evidence when required.
19. To maintain accurate and full records – pocket notebook for use in evidence, case files and disclosure management documents.
20. Participate in special assignments and consultancy services pertaining to Fraud Investigations Department as directed.
21. Maintain an excellent working knowledge of legislation and practices associated with criminal and civil investigations.
22. Assist Head of Level 2 Fraud Investigation and Head of Fraud Investigations in implementing a robust Antifraud framework and creating an Antifraud culture.
23. Keep abreast of improvements and current developments in banking environment, and in fraud examination and investigation standards, procedures, and techniques.
24. Have excellent communication skills to liaise with internal and external partners in respect of fraud related issues including advising on processes and provide support and training.
25. Ability to work with internal and external partners to promote the prevention of fraud in a corporate setting.

Skills and experiences required

• Bachelor’s or Master’s degree in business administration, Economics, Accounting or Finance from a recognised institution.
• Certification such as CFE (Certified Fraud Examiner), CFCI (Certified Financial Crime Investigator) and CIA (certified Internal Auditor) will be an added advantage.
• Understanding of Banking Operations and regulatory requirements.
• Excellent Communication and Interpersonal Skills with ability to manage external and internal stakeholders.
• Minimum of 7 years’ experience in Fraud Investigations or Audit or related control function in relation with financial services industry.
• Extensive knowledge in fraud examination, fraud management, internal control, risk management.
• High degree of analytical, reasoning/judgmental skills.
• Arabic and English proficiency. Additional language is value added skill.

Specialist Skills / Technical Knowledge Required for this role

• Bachelor’s or Master’s degree in business administration, Economics, Accounting or Finance from a recognised institution.
• Certification such as CFE (Certified Fraud Examiner), CFCI (Certified Financial Crime Investigator) and CIA (certified Internal Auditor) will be an added advantage.
• Understanding of Banking Operations and regulatory requirements.
• Excellent Communication and Interpersonal Skills with ability to manage external and internal stakeholders.
• Minimum of 7 years’ experience in Fraud Investigations or Audit or related control function in relation with financial services industry.
• Extensive knowledge in fraud examination, fraud management, internal control, risk management.
• High degree of analytical, reasoning/judgmental skills.
• Arabic and English proficiency. Additional language is value added skill.
• Excellent communication (writing & verbal) skills, good leadership skills, PC literate.