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Guest Experience & Loyalty Manager
Descripción de la vacante
A leading hospitality company in Dubai seeks a Guest Relations Manager to ensure exceptional guest experiences and enhance satisfaction. The role involves managing guest services, resolving inquiries, and handling special requests. Ideal candidates will have a Bachelor’s degree and at least 2 years of experience in a similar function, coupled with strong communication and leadership skills. The company offers a unique opportunity to grow and develop professionally within the organization.
Servicios
Formación
- Minimum of 2 years experience in a similar capacity.
- Ability to manage guest relations effectively.
- Strong leadership abilities.
Responsabilidades
- Ensure exceptional guest experiences by managing all aspects of guest services.
- Handle guest inquiries and resolve complaints.
- Conduct personalized interactions with Booking.com guests to enhance satisfaction.
Conocimientos
Educación
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.