Career Coach jobs in United Arab Emirates
Automotive Call Center Team Lead: Lead, Coach & Improve CS
Kavak GCC
KG Curriculum & Transition Instructional Coach
Bloom Education
Curriculum Instructional Coach KG & Transition
Bloom Education
Store Leader: Drive Sales, Coach Teams & Deliver Excellence
Tesla
Discover more opportunities than anywhere else. Find more jobs nowEngineering Shift Leader - Maintenance & Team Coach
Marriott Hotels Resorts
Nutritionist & Wellness Coach: Personal Meal Plans
Dr Nutrition UAE
Connect with headhunters to apply for similar jobsRetail Department Leader & Floor Coach
Ulta
Welcome Desk Talent Coach (Front Office Supervisor)
Marriott Hotels Resorts
Guest Experience & Reservations Specialist
Fairmont Hotels & Resorts
Private Palace Turkish Chef - Master of Kebabs and Pastries
ELECTRON SAUDI SERVICES LTD
Guest Experience Expert (Arabic Speaking)
Marriott Hotels Resorts
Guest Experience Specialist — Welcome Desk
Marriott Hotels Resorts
Master, DSV/LCT (Non-DP) – Offshore Leadership
Tormac Marine
Luxury Bell Attendant — Elevate Guest Arrival & Service
FAIRMONT
Guest Experience Host - Dining Room & Seating
Marriott Hotels Resorts
Automotive Call Center Team Lead: Lead, Coach & Improve CS
Job summary
A leading e-commerce platform in Dubai is seeking a Call Center Team Lead to oversee customer service operations within the automotive industry. The role involves supervising a team of customer service representatives to ensure high customer satisfaction, tracking performance metrics, and identifying training needs. Ideal candidates should have extensive experience in a call center, strong leadership skills, and knowledge of the automotive industry. The position offers health and life insurance, along with benefits like preferential car purchase pricing.
Benefits
Qualifications
- Minimum of 5-6 years of experience in a call center environment, preferably in automotive.
- At least 2 years in a supervisory role within a customer service team.
- Familiarity with automotive CRM tools preferred.
Responsibilities
- Supervise and motivate a team of customer service representatives.
- Track individual and team performance metrics.
- Identify training needs and lead onboarding for new hires.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.