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Assistant SPA-Manager
Job summary
A leading spa company in Cape Town is looking for an Assistant Spa Manager to assist with daily operations and management of a luxury spa. The ideal candidate should have experience in a similar role, possess relevant certifications, and be confident in English. This full-time position offers competitive salary and benefits, and requires reliable transport. Join a dynamic team dedicated to outstanding guest experiences.
Benefits
Qualifications
- At least 2-Years in an Assistant Managerial position of a luxury day/hotel Spa or cruise-ship spa.
- Beautifully groomed & professionally presentable.
- Own, reliable vehicle is required.
Responsibilities
- Assist the Spa Manager with overall operations and day to day management.
- Manage the spa in the absence of the Manager.
- Facilitate training and implementation of SOP's.
Skills
Education
Tools
LOCATION: Tokai - Cape Town's Southern Suburbs, W-CAPE (South Africa)
REPORT TO: Spa Manager / Spa Director
- Monday - Sunday
- 08:00am - 17:00pm / 09:00am - 18:00pm
- Open or Close shift rotation
- 1 Weekend off per month + Days off in the week
- R15,750 per month
- Commission earned on retail & services
- Company benefits (Provident Fund, Savings Plan, Wellness Program Incentives)
START: ASAP / 01 December 2025
EMPLOYMENT TERMS: Full-time / Permanent
- Beautifully groomed & professionally presentable
- Confident in English language (Speak, Read & Write)
- At least 2-Years in an Assistant Managerial position of a luxury day/hotel Spa or cruise-ship spa
- Certification from a recognised Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
- Computer literate with booking systems, emails and reports including ESP, MS Office (Excel)
- City & Guilds / ITEC / CIDESCO / CIBTAC / SAAHSP
- Knowledge of and ability to sell spa products
- Own, reliable vehicle is required
- Reliable transport and reside in the Southern Suburbs (Tokai / Steenberg / Westlake / Bergvliet / Claremont etc.)
- Sales driven - this will benefit your income and demonstrate to your team
- Assist the Spa Manager with overall operations and day to day management of the spa (team, admin, guests etc.)
- Manage the spa in the absence of the Manager
- Report to the Spa Manager / HR Director
- Facilitate training and implementation of SOP's - ensuring the team is updated and on par with protocols
- Oversee the front of house team and assist where operationally required (bookings / marketing / guest liaison etc)
- Ensure overall optimal performance from the team
- Perform therapies where operationally required in the case of absent therapist / VIP guest
- Comfortable leading a large, diverse, team of spa & wellness professionals
- Emotionally resilient
- Tick‑skinned (with a large team comes a variety of personalities)
- High integrity
- Values and exudes professionalism
- Reliable and trustworthy - dependable
- Able to work in a high‑pressure environment
- Guest‑centric
- Solutions driven - can do attitude
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.