Workshop Manager

Bigfive; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

An established industry player is seeking a dedicated Workshop Manager to ensure the timely delivery and quality of vehicle repairs. This role involves overseeing workshop staff, managing repair schedules, and maintaining high standards of quality and organization. The ideal candidate will have strong management and problem-solving skills, ensuring that all operations run smoothly and efficiently. Join a dynamic team where your leadership will directly impact client satisfaction and operational success. If you thrive in a fast-paced environment and are passionate about automotive excellence, this opportunity is perfect for you.

Qualifications

• Experience in managing a workshop and ensuring quality standards.
• Ability to troubleshoot and provide solutions to challenges.

Responsibilities

• Manage workshop staff to ensure productivity and quality.
• Schedule and oversee repair work and ensure deadlines are met.
• Maintain workshop cleanliness and audit readiness.

Skills

Management Skills

Problem-Solving Skills

Organizational Skills

Communication Skills

Education

High School Diploma

Automotive Repair Certification

Tools

Job Cards

Production Reporting Tools

Job description

Purpose of the position: To meet the quality and commitment dates for delivery of all vehicles.

Outcomes:

1. All department deadlines are met and cars are ready for collection as per the commitment to the clients.
2. All repair work is completed in accordance with the required quality standard and signed off.
3. All workshop staff are well managed, productive and engaged.
4. The costs of the repair are completed in accordance with the authorization and the costs of consumables are minimized.
5. MNO

Key Roles & Responsibilities:

• A comprehensive weekly/daily plan is drawn up showing what vehicles should be in which department and by when the work should be completed.
• Schedule the warranty/comeback work with appropriate levels of urgency.
• Throughout the day checks are done to ensure that the team is completing the work as planned/scheduled.
• Regularly meet with the buyer and store man to ensure that required parts are available and do not hold up the scheduled work.
• Ensure that all vehicles are completed.
• All extras and additional are raised by the estimator timeously.
• Complete an end of day production report.
• Manage all out work.
• Ensure that the workshop is using the correct and updated job card and it is signed off by the correct team member after completion of the work in each department.
• Troubleshoot and make reasonable suggestions in order to create solutions for the challenges being faced.
• Oversee the overall pre-delivery repair quality check.
• Liaise with clients regarding any technical elements should the service manager require this.
• Ensure all team members know what is required of them on a weekly/daily basis.
• Keep the workshop neat, tidy, and presentable at all times.
• Ensure the workshop is always audit-ready for factory approvals.
• Monitor the paint shop and ensure that they paint in accordance with what has been allowed on the job card.
• Manage the expenses of the paint job and ensure that there is no wastage.
• Ensure that trimers and other team members do not cause damage to parts and vehicles.
• Ensure all spray booths are cleaned and floor filters changed every 6 weeks.
• Change ceiling filters every 6 months.
• Keep spray booths neat, tidy, and clean at all times.
• Account for all equipment and keep it in good working order.
• Service all hoists, compressors, and spray booths as required.