Warranty Clerk

Signa Opportunity; Middelburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A youth employment initiative is seeking a Warranty Clerk in Middelburg, offering a stipend of R5,500 per month. The role involves managing warranty requests, ensuring compliance with quality standards, and capturing data accurately. Candidates should be unemployed South African youth aged 18-34, possess at least a Grade 12 certificate, and ideally hold a related supply chain, logistics, or finance qualification. This position supports skills development through real workplace experience.

Qualifications

• Unemployed youth aged 18 to 34.
• Must not have participated in the programme before.
• Basic financial transaction experience.

Responsibilities

• Capture data accurately.
• Process warranty claims and manage documentation.
• Build relationships with stakeholders across the organization.

Skills

Time management

Verbal communication

Organizational skills

Problem-solving

MS Office (Intermediate level)

Education

Grade 12

Certificate in Supply Chain/Logistics/Finance

Job description

SUMMARY

Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.
About the YES Initiative The initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportunities for South African youth over 12 months.

POSITION

Warranty Clerk
Stipend: R5 500 per month
Location: Middelburg

POSITION INFO

Key Responsibilities

• Finance, Risk and Compliance.
• Comply with work rules, standards, and methods.
• Take care to minimise waste.
• Provide feedback on cost saving initiatives in area of control.
• Obtain and check information and Capture data accurately.
• File documents as per procedure.

Operational Excellence/Service delivery

• Ensure the company's Safe Work, and ISO related Procedures are maintained.
• Maintain quality standards at your area of responsibility.
• Receive and inform foreman about warranty requests.
• Check serial number on Global E for warranty period and confirm or decline request.
• Open warranty job, attach order and warranty details.
• Issue parts number for the Parts to the Foreman.
• Capture warranty details on warranty control log.
• Receive labour report from the foreman, capture labour & travel on D365.
• Receive photos from Artisans, create FIR.
• Capture FIR on Global-E.
• Attend to any questions / queries on FIR.
• When work complete, ensure all info submitted.
• Process warranty claims.
• Log warranty details on warranty control log and add to job pack.
• Close job and share file with costing clerks.
• Implement and coordinate special projects (as and when required).
• Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross-functionally.
• Ensure open communication channels with all relevant stakeholders/suppliers.
• Collaborate with external service providers with regard to any office needs.
• Comply with Health and Safety standards, disciplinary and behavioural rules, and procedures.
• Identify incidents and accidents.
• Stop work in unsafe areas.

Requirements

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the programme before.
• Grade 12.
• Certificate: Supply Chain/Logistics/Finance or related.
• Basic financial transaction experience.
• Time management and ability to meet deadlines.
• Verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Interpersonal skills.
• MS Office (Intermediate level).

Legal

• Medically fit to work in the specific business area.
• Clear security screening record.