Ward Clerk | Renal Ward

LIFE Healthcare Group; Pietermaritzburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent healthcare provider in Pietermaritzburg is seeking a Ward Clerk for its Renal Ward. The successful candidate will assist in optimizing the nursing team's function, manage communications and provide administrative support. Essential qualifications include a Matric certificate and strong customer service skills. The role demands effective problem-solving and collaboration within a team. Interested candidates should contact Anna Mokwena at [e-mail]. Closing date for applications is November 17, 2025.

Qualifications

• Matric/Grade 12 is essential.
• Must be computer literate.
• Experience in dealing with customers.

Responsibilities

• Ensure optimal service levels while striving to achieve targets.
• Attend meetings and in‑service training as scheduled.
• Provide friendly and helpful client service.

Skills

Excellent communication skills

Customer responsiveness

Teamwork

Education

Matric/Grade 12

Tools

MS Office

Impilo

Imeds

Job description

A vacancy has arisen for a Ward Clerk position reporting to the Manager. The successful candidate will contribute towards the optimal functioning of the nursing team through effective interdepartmental liaising, communication and administrative support to the nursing team.

Position

Ward Clerk | Renal Ward, Life Vincent Pallotti Hospital, Finance/Administration Facility

Responsibilities

• Ensure optimal service levels while striving to achieve targets.
• Ensure the speedy and effective execution of non‑nursing activities.
• Attend meetings and in‑service training as scheduled.
• Ensure a safe environment in all areas of the unit by staying up to date with safety standards and protocols.
• Have knowledge of emergency plans and actions.
• Eliminate medico‑legal risks through correct identification and filing of patient documentation.
• Maintain a positive appearance and behavior, within and outside hospital relations.
• Provide friendly and helpful client service.
• Live up to the Quality principles.
• Maintain professional secrecy and discretion during contact with customers and colleagues.
• Ensure effective communication between customers and colleagues.

Qualifications

• Matric/Grade 12 is essential
• Computer literacy (MS Office, Impilo, Imeds)
• Excellent communication skills
• Experience in dealing with customers
• Knowledge of hospital procedures and medical terminology
• Ability to work within a team as well as independently
• Must be able to flex between day and night shift as well as between the various hospital admissions areas

Competencies

• Problem‑solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Building relationships
• Customer responsiveness
• Organizational awareness
• Drive & energy
• Excellence orientation
• Ethical behavior

Contact

Anna Mokwena
[e-mail]

Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.

Closing date: Monday, November 17, 2025