VAS Project Manager

Boxer Superstores; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A community-driven retail brand in Durban is seeking a motivated VAS Project Manager to lead innovative service projects. The role involves coordinating and managing key projects, ensuring successful launches, refurbishments, and aligning IT initiatives. Candidates should have a degree in Project Management, 3-5 years of experience in project management, and strong communication skills. This role offers a dynamic environment focused on enhancing customer experience through exceptional service delivery.

Qualifications

• 3-5 years’ experience in project management, preferably in retail or service sectors.
• Excellent organizational skills with attention to detail and ability to meet deadlines.
• Proficiency in Microsoft Office and familiarity with project tools like Cube.

Responsibilities

• Lead the planning and execution of value-added services for new store openings.
• Oversee supplier engagements and negotiate service agreements.
• Monitor project progress and communicate updates clearly.

Skills

Project management

Problem solving

Analytical skills

Strong communication skills

Customer service orientation

Education

Diploma or degree in Project Management or related field

Tools

Microsoft Office

Cube

Job description

Job Description

At Boxer, we pride ourselves on being a community-driven retail brand dedicated to enhancing our customers’ experience through exceptional value-added services. We are seeking a motivated VAS Project Manager to lead innovative service projects across our stores, ensuring successful launches, refurbishments, and IT initiatives that align with our vision and values. In this role, you will coordinate and manage key projects, identify new business opportunities, and collaborate with internal teams and external partners to deliver seamless project execution from planning to operational readiness.

Duties And Responsibilities

• Lead the planning and execution of value-added services for new store openings and refurbishments, ensuring everything is operational on time.
• Partner with IT and development teams to manage projects that introduce new technologies and services.
• Scout for innovative business opportunities that align with Boxer’s customer-centric approach.
• Coordinate site readiness by working closely with development and store teams to ensure all infrastructure and specifications meet project requirements.
• Oversee supplier engagements and negotiate service agreements to optimize value and performance.
• Lead the creation of user manuals, quick reference guides, and training materials to support smooth adoption of new services and technologies.
• Build and nurture strong relationships with service providers and stakeholders to deliver outstanding service quality.
• Monitor project progress rigorously and communicate updates clearly to all involved parties.

Minimum Requirements

• A diploma or degree in Project Management, Financial Management, or related field.
• 3-5 years’ experience in project management, preferably within retail or service sectors.
• Proficiency in Microsoft Office and familiarity with project tools like Cube.
• Strong communication skills with an ability to engage effectively at all levels.
• Excellent organizational skills with attention to detail and ability to meet deadlines.
• A proactive, flexible mindset with a passion for driving results and innovation.
• Understanding of Boxer’s brand values and business processes is a plus.
• Problem solving and analytical thinking
• Relationship building and stakeholder engagement
• Customer service orientation aligned with Boxer’s culture
• Planning, organizing, and time management
• Clear, confident communication