User Assistance Technicians- Second Line

Spinnaker Software; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading software company in Midrand is seeking a dedicated support professional to assist with user needs for their in-house Retail Software Arch. This role emphasizes providing both hardware and software support while thriving in a dynamic team setting. The company promotes a positive work-life balance and values team opinions. If you enjoy working in a fast-paced environment, this could be a great fit. Apply today to join a culture that celebrates both success and learning from failures.

Benefits

Good work-life balance

Transparent environment

Team collaboration

Responsibilities

• Provide support for Arch user to ensure satisfaction.
• Manage hardware and software issues related to retail software.

Job description

About the Role

You will be part of a diverse team where everyone works together to achieve one goal, a Happy Arch User

The role offers an excellent career growth plan with multiple success stories testament to this.

Being part of the Spinnaker team requires you to be able to work under pressure in our very high paced energetic, positive environment.

You will be providing Arch user support to our in house developed Retail Software Arch. This may include but not limited to Hardware and Software support. (EFT, Retail software support, Loyalty programmes, Estore and much more)

Spinnaker Benefits

A good work-life balance is very important at Spinnaker Software. We understand that what you put in is what you get out.

Happy employees = Happy Arch Users

We have a transparent environment and everyone’s opinion matter

We huddle up, discuss it, vote on it, make it happen

Remember you are responsible for your own actions – Both Success and Failures

If the above sounds good to you, don’t delay, apply today 😊