Trainee Manager

Dis-Chem Pharmacies; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail pharmacy is seeking Trainee Managers to assist with store operations, manage staff, and ensure sales targets are met. Ideal candidates should have 5 years of retail/FMCG experience and at least 3 years in management. The role requires excellent customer service skills, computer literacy, and the ability to work retail hours. This position offers a market-related salary along with medical aid and other benefits.

Benefits

Market-related salary

Medical aid

Provident fund

Staff account

Qualifications

• Minimum 5 years’ experience in retail/FMCG.
• Minimum 3 years of management/supervisory experience.
• Valid driver’s license and own reliable transport.

Responsibilities

• Assist Store Manager with store operations.
• Manage stock levels and ensure timely orders.
• Handle customer requests and complaints.

Skills

Retail/FMCG experience

Management experience

Computer literacy

Strong English command

Analytical skills

Education

Grade 12 / Matric

Relevant retail/FMCG qualification

Tools

SAP

MS Office

Job description

Overview

Dis-Chem Pharmacies is continuously looking for Trainee Managers to build a strategic talent pool for their various stores in the Westrand. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Purpose of the role

You will assist the Store Manager with all operations of the store including managing staff and being responsible for store targets, maintaining inventory by checking the merchandise to determine inventory levels and preparing reports by collecting, analysing and summarising information.

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 5 years’ retail/FMCG experience in all retail departments: Receiving, Admin, Capturing, Till Operations, Cash Office, Sales Floor and Customer Service
• Minimum of 3 year’s management/supervisory experience
• Computer literate – MS Office and retail operating systems
• Willing and able to work retail hours
• Valid driver’s license
• Own reliable transport

Advantageous

• Relevant retail/FMCG qualification
• Working knowledge of SAP
• Basic knowledge and application of human resources and industrial relations

Job Specification

Stock Control

• Manage and ensure that all orders are done on a daily basis, on time and maintain correct stock levels.
• Managing stock flow to floor.
• Prepare, coordinate and manage Stock takes on a Bi-annual basis in conjunction with the Store Admin Manager - and Store Manager.
• Manage of shrinkage.

Customer Service

• Regulate customer compliments and complaints.
• Customer requests and complaints must be addressed and followed up in time.
• Provide customers with feedback regarding queries and complaints.

Management

• Manage day to day Human Recourse administration including but not limited to leave, hours of work and scheduling.
• Assist the Store Manager with corrective action when needed.
• Ensure employees receive planned training and request feedback from employees whom attended training.
• Manage the performance management process and ensure that personal developments plans are adhere to.

Sales Floor

• Ensure that all Merchandisers adhere to Dis-Chem Merchandising standards.
• Ensure that promotional stock and displays are planned, implemented and maintained.
• Adhere to all labelling, pricing and layout standards and ensure that merchandisers adhere to these standards.

Sales Targets

• Ensure that all store targets are achieved.

Competencies

Essential

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc.
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest

Advantageous

• Basic IR and management training
• Basic Accounting knowledge
• Portrayal of leadership

Special conditions of employment

• Willing and able to work retail hours
• Local traveling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

It’s important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.