TRAINEE AGENT

Motor Industry Barganing Council; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A council promoting industrial relations in Durban is seeking a dedicated professional to conduct inspections and ensure compliance with collective agreements. This role emphasizes strong communication and relationship-building skills, alongside good decision-making and analytical abilities. The ideal candidate will engage with stakeholders to enhance awareness and enforce agreements effectively.

Responsibilities

• Conduct inspections to ensure compliance with agreements.
• Advise and assist in correcting contraventions.
• Improve communication regarding the collective agreement.
• Increase awareness of agreements among members.
• Enforce agreements via legal processes.
• Manage appointments with establishments.
• Promote the council's benefits to members.

Skills

Communication skills

Relationship building

Decision making

Problem-solving

Analytical skills

Mathematical calculation

Persuasion skills

Report writing

Organizational skills

Planning skills

Job description

Duties And Responsibilities

• Routinely conducts inspections by visiting establishments to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas.
• Identifies, advises and assists in correcting contraventions to the collective agreement.
• Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones / areas.
• Ensure that the members’ general awareness of the collective agreements is increased within assigned establishments / areas.
• Enforcement of the collective agreement by way of prescribed legal processes.
• Manages and schedules appointments with establishments in the assigned zones / areas.
• Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspections.

Knowledge/Experience/Skills/Requirements

• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Must have good decision making and problem-solving skills
• Must have good analytical skills with attention to detail
• Must have good computation skills, both in mathematical calculations & computer use.
• Strong persuasion skills.
• Report writing skills.
• Good administration skills
• Good organizational and planning skills