Telesales Clerk

Boardroom Appointments; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is seeking a customer service professional for the meat & food industry in Gauteng. The ideal candidate must be fully bilingual in English & Afrikaans and possess excellent communication skills. Responsibilities include managing customer calls, preparing quotations, and maintaining accurate customer data. This role requires a dynamic attitude and may involve overtime for tasks such as stocktaking, ensuring a proactive engagement with clients to enhance service delivery.

Qualifications

• Fully bilingual in English & Afrikaans (speak, read, write, and understand).
• Experience in customer service and sales in the meat & food industry is preferred.
• Proficiency in following sales procedures and maintaining customer data.

Responsibilities

• Follow a daily customer calling cycle to obtain, capture, process, and follow-up on orders.
• Prepare and control quotation and the follow-up thereof.
• Ensure customer data and contract pricing are kept updated.

Skills

Fully bilingual in English & Afrikaans

Excellent telephone manner

Dynamic and professional attitude

Communication skills

Education

Matric certificate or similar qualification

Job description

Responsibilities

• Product knowledge of the meat & food industry
• Follow a daily customer calling cycle to obtain, capture, process, and follow-up on orders
• Au fait with all sales department procedures and relevant documentation
• Prepare and control quotation and the follow-up thereof
• Ensure customer data and contract pricing are kept updated
• Assist customer with queries

Qualifications and experience

• Fully bilingual in English & Afrikaans (speak, read, write, and understand)
• Matric certificate or similar qualification
• Dynamic and professional attitude
• Excellent telephone manner & communication skills
• Au fait with the Crown product range
• Will be required to work overtime to assist with certain company duties / functions i.e. stocktake etc.